Senior Service Designer

Job description
We are looking for a Senior Service Designer to join our team. 


You will be part of an automotive assignment for cross functional E2E service development, in order to deliver desired services in fast and iterative processes. You will also work closely with the strategy team, design studio, and technology work streams.


Randstad Technologies is specialized in competences within IT. As a consultant with us, you get a competitive salary, benefits and collective agreements. Your consultant manager is always there for you and ensures that you get varying and developing assignments at different companies, within different industries. At Randstad Technologies, your personal development is in focus, and you are offered a large network and many social activities.


For us, it is important that all competence and skills in the labor market are utilized. We welcome all applicants and strive for diversity.


Last date to apply is 2023-04-30. Selection and interviews will take place continuously. The position may be filled before the application deadline, so apply as soon as possible. 


 


For information: sabina.toderici@randstad.se



Responsibilities
Drive service design thinking among stakeholders & co-create services with other designers, customers, business partners, analysis and developers;
Based on the urgency and projects’ uniqueness, apply efficient tools to proof ideas and values and support the agile way of work;
Drive the service system development from a holistic view; 
Establish scalable service architecture and touchpoints;
Work side-by-side with UX designers and development team to ensure end service experience;
Lead and facilitate co-design workshops;
Visualize and prototype concepts for communication and testing.


Qualifications
Experienced in all phases in service development, from business analysis, user/customer research, design, development, to delivery; 
Be able to conduct driving service development processes;
Familiarity with an agile and iterative environment;
Previous experience in conducting user research in timely manner;
Good skills in prototyping/visual narrating service solutions;
Knowledge in developing business models;
Nice to have: Service innovation with data or machine learning, trend analysis;
Portfolio: Prerequisite to have a well-developed portfolio to show.


About the company
Randstad Technologies specializes in the field of IT and is part of Randstad, the world leader in recruitment and consulting with operations in 38 countries. With this global network, in combination with our strong local foundation, we can offer a wide range of varied and developing assignments and jobs for you who are a specialist in IT. Our mission is to help you reach your true potential with your career in focus!