Senior Service Engineer

Type of assignment: Recruitment
Number of vacancies: 1
Start: asap
Time frame: permanent
Location: Gothenburg

Since 2010, we have been a frontrunner in the emissions reduction industry and have developed into one of the world’s largest providers of high-quality scrubber systems, with more than 400 systems installed.
Today, we provide a portfolio of green technologies. In addition to scrubbers, we offer turnkey shore power solutions that enable vessels to connect to onshore power grids while at berth, and the cutting edge WindWings, an advanced wind-assisted propulsion and route optimization system that can reduce fuel consumption and CO2 emissions by 30% on average trading patterns.
We work with yards, ship owners, and naval architects as partners in our effort to reduce maritime emissions and drive the change towards a greener maritime industry. These partners share our ambition of ensuring a healthy planet for future generations.
Our organization is made up of more than 200 colleagues in four countries across the world, our offices are located in Norway, Sweden, Poland, and China.
Do you want to help us promote a healthy planet for future generations? We are now looking for a Senior Service Engineer who will strengthen our team.
Main responsibilities
The Senior service engineer is assigned to perform the maintenance and correction of all the systems within the company that have been installed and commissioned on vessels. The Senior service engineer provides both on-site and off-site support, service and preventive maintenance/monitoring/troubleshooting, as well as other technical support solutions to internal and external stakeholders. You will interact with customers on complex matters that requires deep technical knowledge to provide information and procedures to address the inquiries, concerns, and requests to all the systems.
Maintain compliance with all company policies and procedures. Ensure that all activities, both supervisory and administrative tasks, at site agree with the governing laws, rules, standards, and existing policies of the company and at the field.
Perform maintenance, monitoring, and troubleshooting tasks of the company’s’ system/equipment during service-related trips onboard vessels.
Maintaining customer relations related to service visits, customer care such as technical support, and providing estimation and quotations towards the customer.
Involvement in customer-training related to services of the products/systems.
Repair and test the system/equipment during service-related trips onboard vessels.
Assist other Engineers during installation and/or commissioning of the system/equipment with technical support.
Assist and advice internal departments with claims related to the system/equipment by evaluating and investigating incoming claims, and in certain situations be responsible for the handling of specific claims procedures.

Background and skills
Bachelor’s degree in electrical engineering and electronics
Minimum eight years of maritime experience
Previous work experience as a service engineer
Experience of working with scrubbers, open and closed loop systems
Experience from Shore power, high voltage certification
Experience from hydraulics
Experience from control systems for vessel engines
Fluent in English, both verbal and written

The position is located in the Gothenburg office but requires extensive travels to ships, yards, customers worldwide.
Personal qualities
As a person, you are accurate and proactive in order to drive your work forward, both independently and in cooperation with others. You have ability to work under pressure to meet the deadlines, while maintaining a positive attitude and providing exemplary customer service. You are flexible and prefer to work in a fast-paced international environment where you can use your solution-oriented ability and creativity.
What we offer:
We offer an opportunity to be part of a market leading innovative global company in front of green technology for ships. An open and inspiring environment where your energy will make a difference. We provide great potential for personal and professional development.
Let’s make the world a greener place!