Senior Software Engineer (Certified: ServiceNow HRSD)

We are looking for a Senior/Experienced ServiceNow HRSD Expert to work with a dedicated agile DevOps team to enhance, support, and maintain the 'Service Now' Platform with HR Application scope.
For HR Service Delivery and Onboarding, we use a new tool called 'Now P&C,' which is built on the 'Service Now' Platform technology. It includes HR Service Delivery (HRSD) and the HR Life Cycles POT project, which will deliver the tool's initial development activities. You will play an important role in the enhancements, production support, and maintenance of the 'Service Now' Platform with HR Application scope.

Roles and Responsibilities:

- Work as a ServiceNow HRSD developer to work on Jira stories
- Support in resolving Production incidents for ServiceNow HRSD
- Work on platform activities like deployment, release management, upgrades and cloning
- Perform peer review and documentation
- Contribute to modernizing the product through innovation and automation
- Plan, Track, Document the work using primarily Jira/Confluence


Desired knowledge, experience, competence, skills etc

- 3+ years of experience as ServiceNow HRSD Developer
- 5+ years of hands-on technical development experience on ServiceNow Platform
- ServiceNow Certifications: Certified System Administrator, Certified Application Developer, Certified Implementation Specialist -HRSD
- ServiceNow Knowledge: ServiceNow platform architecture and related products. HR scoped applications especially HR Service Portal, Knowledge base, HR Case management, Virtual Agent, Now Mobile App, Integration Hub, Access Management, Data model, Test Automation framework, Reporting


3 Most Important requirements:

- Good Knowledge of Service Now HRSD Development
- Good understanding of ServiceNow Platform in terms of best practices, development & deployment activities
- Good communication skills and problem solving mindset


Additional Skills:

- Rest API development
- Cloud development (GCP preferred)
- Java Script


Location: Preferred location for this position is to be based in Bangalore with an Option for remote work. No Travel required!

Reporting: Work in CET 8-5 time zone (flexibility occasionally).
Team members are working from multiple locations in Sweden, Denmark, UK.