Senior Staff Product Designer

Shopify's User Experience team is focused on enabling people to make commerce better at a global scale. With over 450 designers, content designers and researchers partnering closely with product managers and developers working across the company, this team has a special role in building understanding and empathy for business owners. We believe in testing, iteration, and in giving people the room to experiment and grow.
Shopify is now permanently remote, and we’re working towards a future that is digital by design. That location you see above? Consider it merely an example of hundreds of potential locations across North America where Shopify is hiring. Learn more here: https://www.shopify.com/careers/work-anywhere
In this role you will lead design projects of significant scope, complexity and responsibility in creative vision, strategy and execution - meaning limitless opportunities for you to turn your ideas into reality. In this role, you will work collaboratively and build interactively with a multidisciplinary team of developers, product managers, content designers, product researchers, and marketers. You’ll deliver world class experiences that make potentially confusing business tasks intuitive and manageable and empower entrepreneurs worldwide to achieve independence.
We’re on the lookout for someone who is excited to work on hard problems, at a global scale, in a friendly, collaborative environment. If this sounds familiar, we’d love to hear from you.
Job Description
In this role you will:
Working with cross-functional teams (developers, product managers, researchers, content strategists, fellow designers) to drive design vision and strategy that meets the needs of our users. You will help other disciplines understand the value design can bring to a project and ultimately build and ship the best products.
Improving the merchant experience. You’ll work on projects from start to finish, while participating in various UX initiatives including design sprints to define and explore merchant problems, content mapping, sketching, wireframing, low and high fidelity prototyping, and leading stakeholder reviews.
Applying strategic thinking to visualize ideas and concepts and communicate them effectively and compellingly for internal stakeholders, partners, users and the executive team.
Being an active mentor and coach for the product design craft at Shopify, and helping to lead critiques, design reviews, and quarterly planning.
Partnering with our Polaris design system in an effort to innovate a coherent look and feel across the entire Shopify platform.


Qualifications
Expert knowledge of the end to end interactive product design process, including developing and using personas, job stories, journey mapping, content modelling, wireframing and prototyping, user testing, and high fidelity visuals.
Deep experience with driving and applying user-centered design processes while working with cross-functional teams including development, product management, and user research.
A deep empathy for the user.
Excellent communication and storytelling skills; you have the ability to help your stakeholders understand the “why” behind your design rationale.