Senior Technical Writer

Senior Technical Writer


Nasdaq Technology is looking for a senior technical writer who is passionate about producing product information for modern, online users.


Working from our Ume office, you will create product information that enables customers of our financial software products to quickly find the information they are seeking so they can learn how to perform the task at hand and move on to the next task.


What we offer


You will be part of a global team of technical writers with a combination of competencies, which you will strengthen with your own. Together with the team, you will work with modern tools, methods, and practices to produce and transform product information based on XML, single sourcing, and a modular structure.


We are also part of the Nasdaq SaaS transformation in which we build and develop the information delivery framework and practices. Our deliveries are moving toward self-service portals reflecting the users established online behavior in finding information on the fly.


Role and responsibilities


In this position, you will write and update release notes, user guides, installation guides, operators references, and API documentation for financial software products.


Your work process is to obtain the right information from our developers and business analysts, and then tailor it for the customers technical and business operations staff.


As part of the SaaS transformation initiative, you will take ownership for a part of the product information frameworkconstantly keeping an eye out for new developments, best practices, and trends, which you will use to keep the framework relevant not only for today, but also for the future.


We expect you to have...


An engineering degree and a keen interest in communication; alternatively, a degree in communication and a high level of understanding of computer systems
At least 4 years experience in writing technical documentation for software products
Excellent written and spoken Englishnote that clear and correct written English is a must
The ability to explain complex technologies in useful, concise ways for the target audience
Experience with XML-based authoring tools
An eye for both the holistic perspective and for details
Self-motivation and willingness to take ownership
Great social skills and a team player mentality


It would be great if you also have...


Coding skills
Experience of web design and CSS
Experience working in an agile environment


Does this sound like you?


Did you feel a jolt of recognition as you read this announcement? Is it you who will bring your talent and energy to this permanent, full-time position located in our office in Ume?


As the selection and interview process is ongoing, please submit your application as soon as you can.


Come as You Are


Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Apply online: http://nasdaqinc.contacthr.com/94180664