Service Area Manager Vehicle Life Cycle Services

Service Area Manager Vehicle Life Cycle Services, Volvo Buses


Position Description


Join us to accelerate the transformation towards digital services and solutions
In Volvo Buses, our vision is to become the most desired and successful provider of sustainable people transport solutions driving value creation through innovation, partnerships and people. Growing services and solution sales is a major contributor to reach Volvo Buses’ vision and ambitions for 2030. We are now accelerating our efforts in digital services and solutions. Want to be part of our journey?


This will be us – your colleagues in Connected Services.


Connected Services is a new function within Volvo Buses with the global responsibility for connected services and solutions over the life cycle. In close cooperation with our customers and stakeholders, Connected Services are responsible for defining, developing, and delivering world class connected services for sustainable people transports. The aim is to accelerate speed and quality in bringing value to the business and customers. We are a team on a journey, creating great results through awesome people, strong relationships, and a high-performance culture.
Sounds fantastic? Yes, we think so too. If you want to be part of our exiting journey and awesome team, we have an opportunity right here! We are now looking for a skilled Service Area Manager to join our team!


This is how you make an impact


As Service Area Manager you will own one area of connected services in our portfolio within Volvo Buses. The area of vehicle life cycle services includes our Uptime portfolio as well as other services to support and maximize efficiency of the life cycle and the ownership of the vehicle. You will work in close collaboration with customers, and other stakeholders internally as well as externally you have the responsibility for complete life cycle of the services within your area. You will be part of Connected Service leadership team and report to undersigned.
Areas of responsibility include (but are not limited to…)
Drive optimization of lifecycle of services within your area. This will be done by good insight and knowledge about customer pain points and opportunities for value creation within your area of services.
Actively drive optimization of lifecycle cost of the services within your area.
Define and own the strategy and roadmap for your area of services
Be the main interface for development teams for design, development, and operations of your area of services



Who are you?


We believe the successful candidate has experience from working in the business development area preferably within digital services.
Business and strategic mind-set, personal credibility and integrity are crucial personal characteristics. You are a leader with strong relationship capabilities and enjoy working with others in flexible team constellations. You have a passion for people, customer value and technology.
Your personality is your major reason for success, but we think you also have
Holistic mindset with a strong customer focus
Knowledge of and proven track record of leveraging data to create value adding services for customers
Experience from services sales and software-based business models
You are commercially oriented, intuitive and have excellent communication and team-working skills.
You communicate with ease in English, both spoken and written



Are you curious and have questions? Call us!




What can we offer you?


You will be part of a team that creates great results through awesome people, strong relationships and a high-performance culture. We want to set a new standard for user experience, speed to market and customer value. We will do this through modern leadership, people in focus and a true passion to really make a difference. We who work in this team have a lot of fun, are great collaborators and we all consider ourselves as leaders of our work and owners of our results.


For more information, please contact Emelie Ågren, Head of Connected Services +46 76 553 50 40


Kindly note that due to GDPR, we will not accept applications via mail. Please use our career site.