Service Coordinator at Service Solutions

Hitachi ABB Power Grids is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable and modern energy for all. We help keep your lights on, the factories running, our hospitals and schools open. Come as you are and prepare to get better as you learn from others. Bring your passion, bring your energy, and plug into a team that appreciates a simple truth: Diversity + Collaboration = Innovation
You will play a key role in the execution of Service projects and activities in Grid Integration Service Solutions in Västerås. Reporting to the line manager, you will coordinate Service work on-site while acting as the key point of contact for the customer during the execution of a Service job.
Your responsibilities
You will manage service and warranty projects
Manage the whole chain from planning, order to handle resources and follow up the project
Act as liaison between clients and company
Handle both commercial and technical questions between us and the client.
As a Project manager you will also address and resolve any issues and complaints, and report progress, problems and unresolved issues to manager or director.
Provide a detailed feedback to the senior personnel from the organization regarding the performance of the automated system
Apply with Hitachi ABB Power Grids HSE roles and regulations

Your background
Minimum five years of experience in project management, especially within Service, whereas licensed PM education is a merit
At least Bachelor’s degree in Engineering
Good skills in the substation segment and knowledge about transmission and distribution products, commissioning, spare parts and service/aftersales
Proficiency in using computer and good knowledge in SAP or equivalent business systems and time planning tools
Proficiency in English (spoken and written) is required
Since this position is in Sweden, good knowledge in Swedish (spoken and written) is mandatory

More about us
Ready for a new exciting challenge? Welcome with your application by 23rd of August.
Recruiting Manager Stefan Johansson, +46 107-38 07 51, will answer your questions about the position. Union representatives – Sveriges Ingenjörer: Stefan Andersson, +46 107-38 08 21, Unionen: Karin Ulvemark, +46 107-38 51 42, Ledarna: Lenny Larsson, +46 21-32 85 47. All other questions can be directed to Talent Acquisition Partner Angelica From, +46 107-38 00 43.
Hitachi ABB Power Grids is a global technology leader with a combined heritage of almost 250 years, employing around 36,000 people in 90 countries. Headquartered in Switzerland, the business serves utility, industry and infrastructure customers across the value chain, and emerging areas like sustainable mobility, smart cities, energy storage and data centers. With a proven track record, global footprint and unparalleled installed base, Hitachi ABB Power Grids balances social, environmental and economic values, and is committed to powering good for a sustainable energy future, with pioneering and digital technologies, as the partner of choice for enabling a stronger, smarter and greener grid. www.hitachiabb-powergrids.com