Service Delivery Specialist - FinStrat

Company Description
Welcome to H&M! A workplace where you can be yourself & so much more, as a FinStrat specialist.
We want to make it possible for everyone to look, feel and do good.
We take pride in our history of making fashion accessible to everyone and our ambition for tomorrow is to make fashion even more sustainable, inclusive, and welcoming

Why work at H&M?
H&M is a workplace where you’ll join a global fashion family that combines teamwork with individual expression and gives you the challenges and opportunities that can help you learn, grow and succeed.
We believe that it’s when you mix and match different talents, experiences, and styles that the real magic happens. That’s why our teams are built with different personalities, talents and people from all kinds of backgrounds. If you are willing to learn, grow and help our customers and your colleagues, H&M will always be a place for you to both express your individuality and feel like you belong.
We also believe that you can’t change the world without great people on your side. So, we offer all our employees generous benefits, lots of learning opportunities and the possibility to start building a more long-term career. Bring your whole personality to work, stay as long as you want, and grow more than you ever thought was possible. Be yourself & more at H&M.
Job Description
You will be part of a Unit called Foundation Services within IT Operations. Foundation Services comprises of three teams and aims to bring about transparency & efficiency of IT Operations. This enables us to build and implement strategies that ensures a highly optimized IT Operations entity. One of the teams in Foundation Services is FinStrat (Financial Strategy), and as a service delivery specialist, you will focus on the finance aspects of IT Operations and navigate ways to bring the cost down.
Your responsibilities will include:
Assessing the landscape:
Identify and understand the processes within IT Operations
Highlight synergies between teams and areas within IT Operations
Defining your scope and collaboration with the rest of IT Operations.
Financial Planning and Budgeting:
Keeping H&M IT Operations as context, you will develop a financial plan to manage and control costs
Collaborate with the Head of IT Operations, various pillars, and the finance department to identify IT Operations budget, estimate costs, and define financial milestones.
Cost Monitoring and Optimization:
Continuously analyse, monitor, and control costs to ensure alignment with budgeted amount.
Identify cost-saving opportunities, set financial objectives, and drive discussions for stakeholder buy-ins.
Implement risk response actions to minimize financial impacts and assess potential cost overruns.
Financial Reporting and Stakeholder Engagement:
Provide regular reports for IT Operations summarizing financial status, budget vs. actual comparisons, cost forecasts, and variance analysis.
Engage with stakeholders within Operations, Finance, Procurement, and executive sponsors to align financial strategies and gain support for cost-saving initiatives.
Efficiency and Process Improvement:
Foster a culture of continuous improvement by reviewing lessons learned, identifying best practices, and implementing improvements for cost control and savings.
Performance Metrics and KPIs:
Establish OKRs and KPIs to monitor financial performance and drive continuous improvements.
Collaborate with IT Operations teams to steer towards defined financial outcomes by identifying and implementing process improvements.
Compliance and Financial Policies:
Explore, develop and implement financial policies and procedures to ensure compliance with industry regulations.

Qualifications
Financial Strategy, Compliance and Regulatory Standards, Financial Performance Analysis, Financial Reporting, Financial Modelling, Process Improvement, Risk Management
Solid financial acumen (preferable with IT Ops context), with the ability to analyse financial data, identify trends, and make strategic recommendations
ITIL Knowledge, Understanding of IT Operations processes
Strong communication skills, both verbal and written
Proven ability in stakeholder management and delivering exceptional service
Strong problem-solving and analytical thinking skills
Adaptability and flexibility in managing multiple initiatives and changing priorities
Excellent collaboration and teamwork abilities, working effectively with cross-functional teams
Demonstrated mindset for continuous improvement, seeking opportunities to optimize processes and drive better performance
Preferred tools: PowerBI, Atlassian, Advanced Excel, MS Office.

Additional Information
This is a full-time position with placement in Stockholm. If you feel that your experience, skills and ambitions are right for this role, please send your resume (no need for cover letter). If any questions, please contact Talent Acquisition Partner Wojciech Dziadura at wojciech.dziadura@hm.com.
We look forward to receiving your application!
H&M Group is committed to creating a Diverse & Inclusive environment and we are actively looking for qualified candidates irrespective of race, gender, gender identity, sexual orientation, ethnicity, religion, national origin, disability, or age.