Service Delivery Specialist - Intership

Company Description
H&M Group is on a journey to meet and exceed our customers' expectations today and tomorrow. Through collaboration, innovation, and technology we challenge ourselves and the industry. To cater to the individual needs and desires of our millions of customers, our tech organisation delivers solutions for the entire value chain for all our brands.
We are accelerating digitalisation and to stay relevant, we need to ensure we have strong leaders in place to bring our best capabilities, innovation ideas and talented technologists to support the transformation of H&M Group. 


Job Description
As a Service Delivery Specialist intern, you will keep the business-critical system working by acting proactively. The work requires solving complex problems by turning vast amounts of data into business insights through advanced analytics, modeling and machine learning. You model and build analytics tools that automate certain processes within the company and collaborate with business and engineering roles. As a Service Delivery Specialist, you are focused on value creation and growth by making data accessible to the organization, thus enabling excellent customer experience and business results.


Qualifications
Qualifications and Responsibilities:
Possess analytical skills to evaluate understand and interpret data
Developing deep/machine learning models to various use cases based on the business needs
Perform Exploratory data analysis with various sources of data (Ex: Splunk, ServiceNow, Dynatrace etc.,)
Build and implement machine learning models
Train and retrain models built to achieve the desired accuracy
Knowledge about frameworks to onboard the data
Knowledge in data modelling, software architecture and data structures is a plus
Ability to communicate ideas and analysis results effectively both verbally and in writing to technical and non-technical audiences.



Additional Information
Working with tech at H&M Group
Shaping the future of fashion with people, data, and tech. The fashion and retail industries are going through a transformation, driven by customers' technology and sustainability expectations. At H&M Group, we want to shape the future of fashion and lifestyle by harnessing the power of smart tech and data. With our 74-year history of innovation, we understand the need to collaborate and co-create with engineers and tech specialists around the world to achieve our vision.
What we offer!
You are joining a unique value-driven culture, a large tech network and community where you can be yourself. Besides the obvious perks such as staff discount card, flexible work life, learning communities, wellness benefits, parental benefits etc. There are endless opportunities to experiment and grow in any direction that you want, and when you grow, we grow. Being a major player gives us countless opportunities to make a real impact and shape the future.
Sounds interesting?
This is a full-time position based in Stockholm. We will review and interview applicants on-going.
We do not accept applications through email due to GDPR.