Service Designer with experience in planning and conducting workshops, S...

About the assignment:

- Location: Stockholm
- Duration: 6 months
- Start: TBD
- Apply: as soon as possible
- Extent: 100%
- Please note that the mandatory requirements have to be met in full in order for us to present your profile to our Customer.


Description

The client are looking for a Senior Service Designer for their UX-team.

In your role as Service Designer, you will map and improve current processes, workshop with stakeholders, customers and experts within different product areas, present findings and solutions that caters for a holistic user experience from a nordic perspective. Will be part of a UX team.

Mandatory competence and experience:

- Relevant education in Service Design or equivalent field
- At least 5 years of experience
- Has previously worked with large and complex sites for different markets
- Experience in planning and conducting workshops
- The ability to analyze insights and user behaviors through for example Google Analytics
- Have worked on developing customer journeys for specific and overall Products
- Fluent in Swedish and English


Preferred competence and experience:

- Have worked with design systems and understand that what you design should fit into our brand and into a digital ecosystem
- Experience of having worked with web and app
- Knowledge and experience in UX writing

- Understands IT processes such as Scrum, Kanban and Agile


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How to proceed with the process

- Apply for the assignment through this ad.
- State your preferred hourly rate in the application.
- Upload your CV in word format.
- We will revert to you if we need further information or clarification regarding your application.
- The Customer usually reverts to us within 10 working days from the last application date. We aim to get back to you promptly with any new information regarding your application or the assignment. If you have not received any information from us within this time frame, please contact us through our platform.


You will be informed about the Customer should you be called to an interview.

About Shaya Solutions

Stockholm based consultancy and competence firm with focused on IT, Management and Technology.

We focus on customer / consultant satisfaction and quality in our services offered throughout Sweden.

Our core values are Humility, Perseverance and Flexibility.

Please do not hesitate to contact us if you have any questions.

We politely decline all contact from ad vendors. Many thanks!