Service Development Manager - HSS Fuel & Lube

Alfa Laval BU Marine Separation & Heat Transfer, Service, is looking for a

Service Development Manager - HSS Fuel & Lube

We create better everyday conditions for people. We do this by contributing to a more sustainable future through engineering innovation. We love what we do and we’re good at it. But now we want to be even better! We’re looking for a passionate Global Product Manager to our MSH Service, Product Sales Department.

So, what are you going to do today?

BU Marine Separation & Heat Transfer Equipment (MSH) - Service is responsible for all after sales business in Marine and Diesel applications, within the BU. It covers spare parts, retrofit, upgrading and services.

Alfa Laval holds a strong market position in this highly competitive and international market. We will take the next step to further strengthen our position, with a Global Product Manager – Fresh Water Generators, to continue to create outstanding customer experience.

About the job

As Service Development Manager in MSH Service team, you will be responsible for all commercial & technical activities around the marine fuel and lube oil separators product portfolio from an after sales perspective, ensuring we have right service offerings, sales material and successful upgrading/replacement business for the product group.

The service development manager is responsible for:

-Global market shares, financial KPIs and forecasting for product group,
-Represent MSH Service in  R&D projects (EPD & NPD) both commercially and technically
-Lead, manage and facilitate service development projects
-First interphase for sales company technical questions
-Drive product/service launch strategies in sync with global service sales and capital sales
-Define pricing strategies in alignment with global service sales & capital sales teams
-Follow up and report financial developments in product and service offering level on a monthly basis
-Understand and follow-up market trends, prepare a monthly report on each product in sync with the market development
-Analyze incoming service tickets and define the training needs to share with the training team.
-Supporting and participating to business unit strategic initiatives related to data driven sales, digitalization and connectivity.
-Responsible for building and maintaining service product share pages

What you know

- University degree in, mechanical, electrical, marine engineering or similar

- Strong business acumen

- Marine business experience

- At least 5-6 years proven track record within sales.

- Experience from working with  Separators

- Excellent English verbal and written communication skills

Who are you?

You are technical oriented, service minded with a positive approach, and you strive for customer satisfaction. You are highly motivated to share your expertise with your colleagues and customers. You are a solution focused person with the ability to understand the core of complex problems, being able to find solutions to solve complex problems, being persistent in finding solutions and seeing the opportunities in complexities.

What’s in it for you?

We offer a challenging position in an open and friendly environment where we help each other to develop and create value for our customers. Your work will have a true impact on Alfa Laval’s future success.

For more information, please contact

Yavuz Demireren Global Service Sales Manager, Product Sales Separation & Heat Transfer

BU Marine Separation & Heat Transfer Equipment +46 768 351 369

Maria Törnqvist, HR Partner +46 729 420 353

Union information

Francisco Garcia, Akademikerföreningen  +46 733 995 684

Bruno Smolic, Unionen +46 708 525 217

We review applications continually so please send in your application as soon as possible not later than 11th September 2022

Applications sent directly via email will be deleted without notice.