Service Engineer

Service Engineer-LUN0001AP


Description

Do you have solid technical skills combined with strong customer focus?

As a Service Engineer you will be responsible for maintaining the performance of Tetra Pak systems at our customers' plants. You will act as ambassador for Tetra Pak and help maintain the company's reputation for commitment and service worldwide.

You will work in the Field Operations team within Technical Service. The position is based in Lund.


Main responsibilities

Our Customers are located all over the world and the tasks at Customers' premises as well as on your home base will be:

-Perform assignments such as rebuilding and troubleshooting, delivering Expert Services and knowledge transfer to local Tetra Pak colleagues and customer staff
-Perform advanced troubleshooting and root cause analysis with aid of prevailing problem solving methodologies
-Participate in new development project to gain knowledge in new design &
functionality and later take an active role when the equipment is deployed to our final Customers
-Take an active role in developing and implementing improvements
-Document and write technical assistance report for all activities performed
-Solve issues and make suggestions to improve performance on our packaging lines
-Build and maintain technical network on global level


Qualifications

You have a technical high school education or equivalent (university degree will be considered as a plus), covering both the electrical and the mechanical area with very good skills in automation. Added to this we appreciate if you have a genuine technical interest. A good command of both written and verbal English is necessary and you will make use of your driver's license.

We believe that you work within Technical service today with experience from a similar role and that you are used to direct customer contacts.

We believe that you are a self-motivated person with high degree of initiative. You will work autonomously having the ability to make your own decisions and to solve problems under time and customer pressure. You will be travelling extensively, approximately 150 days/year. Therefore it is important that you enjoy contact with different cultures worldwide.


Please submit your application in English online at www.tetrapak.com no later than October 23, 2016.


For further information about the position, please contact Robert Andersson at +46 46 36 4513.

For trade union information please contact Unionen/Lisbeth Larsson +46 46 36 2320 or Sveriges Ingenjörer/Joakim Balogh at +46 46 36 4037.

For information about your application, please contact recruiter Susanne Stålring at +46 46 36 3919.