Service Engineer

Job description
Service Engineer Tetra Pak 
As a Service Engineer at Tetra Pak, you will be a vital part of the Technical Support Excellence operations within the Tetra Pak Service organization. Your primary role will involve carrying out job activities at our customers' plants globally, adhering to Tetra Pak processes and procedures while upholding the highest standards of safety and quality. Your responsibilities will include troubleshooting, performing maintenance, and improving the performance of Tetra Pak equipment within our installed base. Additionally, you will play a crucial role in supporting the installation, commissioning, and performance validation of new equipment. Your dedication to executing troubleshooting, conducting maintenance tasks, and optimizing machine performance will contribute significantly to the maintenance and enhancement of Tetra Pak's reputation for commitment and service on a global scale. This role requires a commitment to excellence, ensuring that Tetra Pak's high standards are consistently met throughout all aspects of service delivery.
The position is based in Lund, but our customers are located all over the world and therefore the position requires highly frequent traveling in the field, in several countries worldwide.
I you are looking for a variety of exciting challenges with many opportunities for development and training in a global landscape do not hesitate to apply for the position already today!
We look forward to receiving your application through randstad.se as soon as possible but no later than March 1, 2024. If you have any questions, please contact Senior Recruitment Consultant Susanne Lindman at +46729889429.

Responsibilities
The tasks at customers’ premises as well as at your home base will be:
Execute analysis and troubleshooting to resolve mechanical and automation issues. Conduct systematic root cause analysis of problems to enable permanent resolution.
Perform maintenance activities on our equipment in line with global Tetra Pak standard procedures to restore basic conditions and restore equipment into production.
Take an active role in developing and implementing improvement solutions for machine equipment. Be able to analyze machine performance and drive performance improvement of that system/equipment in line with performance data.
Execute installation of relevant rebuilding kits/upgrades according to procedures and restore lines into production, ensuring agreed performance of Tetra Pak lines.
Execute and complete all relevant reports in an accurate and timely way. Distribute reports according to existing procedures and ensure that proper handover is done. Maintain a good knowledge and understanding of all relevant technical documentation.
Participate in building good relationships with customer staff and relevant colleagues in our Market Companies. 
Execute all work in accordance with Tetra Pak and Customer safety regulations and requirements and promote a safe working culture in the team.
Properly work with Tetra Pak software, systems, and applications in order to provide a high-level quality of service

You will report to the Manager of System Support. The position is full-time employment based at Tetra Pak's office in Lund'.

Qualifications
Technical university degree, covering both electrical and the mechanical areas
Experience in troubleshooting mechanical and automation issues 
Experience in performing maintenance activities on mechanical and automated equipment
Very good skills in automation and programming 
Proficient with both written and verbal English is necessary
Be able to travel up to 150 days/year
Enjoying contact with different cultures worldwide. 
Driver’s license
Holder of a EU passport

Your proficiency in additional languages, coupled with a genuine interest in technology, is considered meritorious. You are a self-motivated individual with a high degree of initiative. You prefer working autonomously in complex situations, demonstrating the ability to make independent decisions and solve problems under time and customer pressure.

Experience
Professional Services Automation

About the company

Tetra Pak Packaging Solutions AB
You might be wondering where our name, Tetra Pak, comes from. In 1952, our founder, Dr. Ruben Rausing, together with Swedish engineer, Erik Wallenberg, developed a tetrahedron-shaped paper-packaging carton as an alternative to the heavy glass bottles used for packaging and distributing milk. This inspired the name of our company and marked the start of our groundbreaking contribution to the safe distribution of food worldwide. Since day one, we have been rooted in our determination to help make food safe and available, everywhere. This belief that we can always do things better has been and continues to be the driving force behind our innovations and our company.
At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day and we need people like you to make it happen!
Learn more about Tetra Pak at https://www.tetrapak.com/