Service IT Manager

RaySearch develops innovative software solutions to improve cancer care. Over 2,600 clinics in more than 65 countries use RaySearch software to improve treatments and quality of life for patients. RaySearch was founded in 2000 and is listed on Nasdaq Stockholm. Headquarter is in central Stockholm and the company has subsidiaries in the US, Europe and Asia. Today we are more than 380 employees with a common vision in improving cancer care with innovative software. Our great staff is crucial for our success and we offer a fantastic working environment in modern offices, flexibility and good opportunities for development. We believe in equal opportunities, value diversity and work actively to prevent discrimination.

Do you have leadership experience and want to manage an international team? Do you have general IT skills and want to become part of a Swedish, global growth company? We develop advanced software to improve cancer treatment worldwide. Join us in a quest to fight cancer!

About the role

You will become Manager of our Service IT team and be based at our head office in central Stockholm. You will work with an international and dynamic team of different backgrounds and skillsets with responsibility for installation, support and training for our customers. We offer an international work environment where we collaborate closely with our colleagues and distributors in the US, Europe and Asia/Pacific.

Your main responsibility is to ensure that all installations of our products are conducted in accordance with current practice to achieve the best possible experience for our software operation – all to ensure the highest patient safety.

Your main tasks:

• Manage an international IT team that is responsible for:

• • IT Solution Design and Installation of our products
• • Customer Support
• • Presale IT activities related to prospects
• • Product Licensing

• Installation Process owner, responsible for ensuring our processes meet our quality and regulatory objectives
• Maintaining RaySearch’s installation effectiveness
• Strategic planning to ensure RaySearch meets it’s customer’s technology needs.

Your profile

You have probably worked within an IT/Service organization and managed an international team before. Strategic planning and structure building are some of your strengths while networking as well as delegating comes naturally for you. You appreciate being part of a growing company, where working methods and processes are constantly changing – therefore we think that you have the ability to combine flexibility with structure.

We think that you have:

• BSc in Computer Engineering or corresponding
• Experience of managing an international team within IT/Service
• Project management skills
• General IT knowledge/experience
• Full proficiency in English

It’s an advantage, but not required, if you have other language skills (Swedish is a merit) and experience within radiotherapy/healthcare.

Application

Please apply to the position through the application form below. Selection and interviews will be ongoing. We do not accept applications by e-mail, but if you have any questions about the position please contact Meshan Naidu, IT Service Manager, or Alinne Andersson, HR.