Service Lead with a passion for the Ops in DevOps

WirelessCar’s Journey

To give people the freedom to move in a safer, more sustainable and smart way, more sharable, connected and software-loaded cars are needed. That’s why we aim to accelerate the digital transformation in the automotive industry and in the next few years infuse over 100 million cars with digital services that turn car data to smart mobility! Join our ride and get in the driver’s seat to realize this together with customers like Volkswagen, Volvo and Jaguar Land Rover!

We are looking for a Service Lead with passion for Ops in DevOps that wants to be a part of our Product Development journey

We are taking the next step in our SaaS and DevOps journey to increase fast deliveries with high quality to our customers. Our Product Development DevOps teams have full ownership for their services' lifecycle, and as the Service Lead you will guide and coach the teams so that they can continuously improve their service operations to meet and exceed our commitments to our customers. Importantly, you will also guide our customers in the future way of support of our SaaS products in their Connected Car Ecosystem. You will be the main driver in our efforts to improve how we enhance self service and automate the capabilities to help our customers understand the SaaS Products operation status.

There will be times when you will need to step in to coordinate and drive complex incident and problem investigations helping the teams resolve issues within SLA. This can happen any time, so there might be occasions that you need to work outside normal working hours. You are not alone, you are part of a program´s leadership team and together we work closely to secure uptime of our Products.

To join our journey
WirelessCar is always on the move, often into uncharted land. We are curious, believe in collaboration and are always open to new ideas on how we can make a difference. When you join our journey, you will be part of a great crew of highly competent and warmhearted people from all over the world. You will get the freedom to lead your own work and inspire others, to move into new technologies, to move in the organization and to work flexibly. Both internally and externally empowering smart, sustainable movement is our quest on our way to the destination.

Who are you?

We believe in the power of our people, and that you can bring your whole self to work. You are a person who loves to ask questions, come up with ideas, take ownership and dare to try new things. You understand the overall value and eager to dig into details and provide a good structure. You are a team-player and help people around you feel safe and be the best they can be.

We believe that you bring:

- Experience and passion for reliability of services and for automating operational support
- DevOps experience with focus on Ops and a strong will to take our products to the next steps in the DevOps journey
- A drive for relentless improvement of the complete product lifecycle
- The ability to establish and maintain good relations with internal and external stakeholders
- Knowledge of Agile and ITIL methodologies
- A Servant leadership mindset
- Fluent English skills, in both speech and writing


Valuable Competence:

- A background in agile software product development and/or operation and support of software products.
- An university degree within SW development area
- Experience with cloud environments, e.g. AWS and Azure


We hope we have caught your attention. Join our ride today and help us make a difference for future mobility!



Please note:
Applicants must have a valid Swedish work permit.
Our company language is English so please write your application in English.