Service Managaer

We are looking for a Service Manager. In this role, you will have the responsibility to lead the management and development of Workplace. You will lead a team including in close cooperation with the Business.

Period: 2021-02-01 - 2021-11-30

Your role: As Service Manager, you are a skillful leader with experience in Workplace or software development. You have some level of technical knowledge and the ability to lead, motivate and develop relationships both externally and internally. Good judgement and flexibility to handle and respond to unexpected situations are valuable attributes for this position. You have the ability to think both strategically and tactically as well as to work operationally.

Main tasks:
• Lead the governance team to ensure efficient development of IT Services
• Budget and financial follow up
• Coordinate with other Service Managers
• Close collaboration with the Business
• Be a part of a cross functional agile team
• Lead workshops

Required skills:
• Academic education in IT, System Management or Engineering
• Experience from service management and operation area
• Five to ten years of relevant experience
• Excellent communication skills in both Swedish and English (verbal and written)

Desired skills:
• You are creative and understand the need of transparency and like to think outside the box
• You are a social and outgoing person with a great interest and understanding of business processes
• Team leader experience
• Strong analytical skills
• Ability to prioritize effectively

Your profile:
Today you are an experienced IT leader with strong drive. You have the ability of analyzing both what needs to be done and high lightening the way forward. You also have the ability to express yourself in a clear way and to communicate with stakeholders. You finish your tasks successfully.