Service Manager Collaboration and Integration Nordic to Sydkraft AB

Sydkraft AB is looking for an experienced Service Manager to join our IT function!
Passion for Energy
Uniper likes passionate employees and colleagues. Driven by passion, we ensure high-quality deliveries of electricity to industrial and domestic customers –
every second of the day, all year round. With personal commitment, dialog, diversity and equality at work, we work together to deliver social benefit in real time – while simultaneously focusing our innovative efforts on tomorrow’s energy solutions. Or as we say: “Passion for energy.” We need more people who are passionate about energy and really want to make a difference. Are you one of them?
The Uniper Way - how we work
Our employees are paving the way for Uniper’s success and future. We work together and engage in meaningful dialog. At Uniper, employees are able to develop and strengthen their individual skills. We embrace our entrepreneurial spirit and take responsibility, at every level of the Group. We have a joint approach, and our core values guide the Group’s daily work and how we perform our various activities.
What we are looking for
This is an ideal opportunity for an experienced Service Manager to join Uniper’s Corporate IT function in a key role with the remit to shape the future landscape of the company. The successful candidate will work as part of an international team to ensure that IT solutions are effectively managed and act as an intermediary between the Nordic business and the wider IT organisation ensuring local needs are represented and central initiatives are delivered.
Main Responsibilities and Activities include:
• Manage a portfolio of Corporate IT and local Nordic applications and services ensuring they are delivered in quality, time and budget and in line with authority requirements.
• Working within Corporate IT, acting as the Intermediary in both directions between Uniper’s IT Suppliers and Business Units, delivering effective customer-focused IT solutions
• Coordination and management of small projects and ad-hoc business change
• Gain sufficient business understanding to accurately assess the impact of IT changes on the Nordic business, ensuring minimal impact on key business processes
• Collaborating with the business teams to ensure IT demands & requirements are captured and delivered
• Work with Uniper’s IT suppliers in the lifecycle management process, to ensure the stability of our local IT software and infrastructure
• Use your understanding of our IT processes to identify possible improvements and then work with the process owner to implement them
• Assist in managing Supplier relationships and ensure that Uniper is getting the best from them
• Actively participate in the development and rollout of Operational Excellence within the Corporate IT function
• Support Head of Nordic IT in managing legal obligations for IT employees and contracts
Uniper is positive to a flexible approach around remote working based on the conditions of the business and the individual employee.
Uniper is part of Sweden's critical infrastructure and our operations are covered by, among other things, rules related to protective security, export control and nuclear non-proliferation. We will therefore carry out security clearance of all positions and complement with register control for security classified positions, according to the Protection Security Act. Health and drug tests are performed if applicable.

Who we are seeking
We are looking for you to be a strong team player with highly developed communication and interpersonal skills to establish and nurture effective working relationships, internally and externally. The ability to motivate, challenge and inspire individuals is essential to deliver high performance. You lead by example to develop the culture of continuous improvement.
The ideal candidate would have:
• Service Management experience and/or qualification
• Experience working in an outsourced IT environment and managing suppliers
• Aptitude to understand impact of changes from a technical and business point of view
• Ability to work with stakeholders up to senior management level
• Excellent spoken and written English and Swedish language skills
• Willingness to travel nationally and occasionally internationally as required
Contact
If you have any questions please don't hesitate to contact:
Recruiting Manager, Steven Clarke
+44 (0)7912 450781
Union representatives
Charlotte Pennander, Unionen
+46 705 885879
Laila Klintesten, Unionen
+46 708 244689
Magnus Nicklasson, Sveriges Ingenjörer
+46 76 1154687