Service Manager Hydro

About the role 

As Service Manager for hydro you will be a part of the Generations services within the Fortum Business Technology division. You will be responsible for our hydro service portfolio including specific solutions and services for our hydro organization in Sweden and Finland. The portfolio contains a wide variety of applications such as powerplant gateways for measurement collection and cloud-based visualization tools.

In this role, you will be designing the service portfolio setup, and actively participate in the hydro organization development work enabling and ensuring a smooth transition from development into operations. You will have end-to-end responsibility for all applications in the hydro portfolio over their entire life cycle and will actively work to ensure that the service organization is enabled to deliver value and services according to Business requirements over time. You feel comfortable taking the lead on projects collaborating together with the business, dev team, consultants, and other partners. The job is located either in Finland or Sweden and some traveling is expected.  

To help you succeed you have the support of our large organization of technology and digitalization experts who will support you in nurturing needs and ideas into concepts, development needs, services, and products. You will collaborate with the Business Technology division, the hydro business as well as other parties, such as external providers. 

About Hydro and Business Technology Division 

Hydropower is the backbone of the Nordic energy system. Within Fortum, Hydro is a vital part of the Generation division - responsible for large-scale power production, together with nuclear and wind. The Fortum Generation division is also comprised of portfolio management and trading, industrial intelligence, and nuclear services. We believe hydropower is a necessary form of electricity production in the transition to a sustainable society. Working with its development is a part of creating a cleaner world and a carbon-free future. 

Business Technology drives digitalization at Fortum, enabling smart solutions for customers, improved asset and trading productivity, and new data-driven business models. The organization brings together technical and digital competencies and solutions to help optimize Fortum’s entire value chain, create excellent customer experiences and drive new sources of revenue. 

Key activities to achieve success 


• Portfolio management of hydro applications and services
• Service design, set up, and maintenance for new solutions
• Working in a structured way and prioritizing work jointly with stakeholders
• Roadmap creation for Hydro portfolio to ensure optimal life cycle management 
• Propose technology-enabled business opportunities
• Financial housekeeping for a portfolio including, Budgeting, forecasting, and follow up
• Vendor management and resourcing
• Collaboration with the development team and securing quality of provided services
• Improve, standardize and keep infrastructure up to date, ensure security improvements and efficient use of tools

What we are looking for 


• Service and vendor management skills, preferable in energy or similar business domains
• Ability to drive development and securing services in a complex multi-vendor organization
• Understanding operations and maintenance of IT services and tools, including documentation needed to support service levels
• Understanding agile software processes, data-driven development, and data security concepts
• Proficiency in English (speaking and writing) necessary

We consider as an advantage if you have 


• ITSM experience and understanding
• Experience in working in agile teams and DevOps/ DevSecOps 
• Experience in development-related work (e.g. software engineer, data engineer, service designer) is appreciated
• OT, IoT, connectivity, and communication experience
• Team lead, tech lead, or project lead experience 
• Experience with managing hybrid solutions i.e. onprem in combination with cloud
• Experience with cloud platforms (AWS, Azure, or GCP) and data application development with Python 

Why Fortum? 

The greatest challenge of our time awaits you. To drive the change for a cleaner world, we need to reshape the energy system. To reach our goal, we embrace a culture of openness. With mutual trust, believing in people, and taking care of everyone's well-being, we can reach even better results. Flexibility is the new normal and we apply a hybrid way of working wherever possible. For you, working at Fortum means exciting opportunities to develop your expertise and create a meaningful career. We will support you on this journey. We believe diversity and inclusion inspire all of us to innovate and grow together. Therefore, we are committed to building teams where everyone feels included and is treated equally. 

Interested? 

We will process the applications as they come and the position will be filled as soon as the right candidate is found. The application can be sent via our online recruitment tool by 30.10.22. For more information, please contact the hiring manager Anna Lilly Brodersson, +46704768131 or anna.lilly.brodersson@fortum.com  

For contact with Swedish union representatives, please call +46 8 671 70 00. Fortums Akademiker: Per Kenttä, Unionen: Birgitta Henriksson, Torbjörn Graf 

To be selected for the position, the applicant must go through background clearance and a health examination including drug testing. 

Fortum is an energy company driving the change for a cleaner world. Our role is to ensure the security of supply and a fast and reliable transition to a carbon-neutral economy by providing customers and societies with clean energy and sustainable solutions. Fortum’s core operations are located in the Nordics and consist of CO2-free power generation, electricity sales, district heating as well as recycling and waste solutions. Fortum's share is listed on Nasdaq Helsinki. www.fortum.com