Service Manager - Operational Customer Data & Solutions (Multiple locati...

Fortum Consumer Solutions is looking for a Service Manager of Operational Customer Data & Solutions.

You will play a key role and have the overall responsibility for the management of the digital solutions that we create related to operative data. You will have responsibility for supporting our business and IT in the best possible way with operative data solutions.

Click here to watch videos and learn more about why should join the DCO team (https://fortumconsumersolutions.teamtailor.com/pages/dco-recruitments)

Whats in it for you:

- A dynamic and development-friendly working environment
- Be a part of a journey towards something entirely new
- The possibility to influence company, team and organization by managing digital solutions
- Be part of a team with forward-looking people




You must have:

- Minimum a bachelor's degree in IT or business administration.
- Minimum 5 years of relevant experience in IT and business/industry
- Minimum 2 years of experience with leading teams
- Minimum 2 years experience with operational data and data processes
- Oral and written professional proficiency in English




What you will do:

- Be a line manager for the people in the respective area and ensuring required competencies
- Ensure that services and products meet the agreed service level and customer satisfaction with business
- Have financial and contract management responsibility of the services and products
- Manage the Service Portfolio and Investment Portfolio in respective area
- Have responsibility for operational customer data solutions, availability reports to stakeholders






How to apply:

Apply with CV by the 5th November 2021 at the latest.

When you apply for a job in Fortum Consumer Solutions you will be treated objectively. We don’t evaluate candidates based on age, sex, nationality or other non relevant factors. You will hear from us in about 1-2 weeks after the deadline for applying.



If you have any questions please don’t hesitate to contact Jarno Kallio, Head of Data, Integrations and Cloud Services by email: jarno.kallio@fortum.com