Service Manager, Power Solutions

Scania is now undergoing a transformation from being a supplier of trucks, buses and engines to a supplier of complete and sustainable transport solutions.

In 2020, Power Solutions delivered almost 11 000 engines. This successful growth is expected to increase even further and will put high demands on Scania to provide premium services and service network coverage to our customers. Do you want to be part of our exciting journey to drive the service business development for Power Solutions globally? And work in an engaging and service-minded team to support our business units and global OEM customers service business today? Then this job is the right step for you.

Your role


• Act as the commercial service interface between Power Solutions, our business units and global OEM customers and be the main point of contact in service related questions and issues.
• For global OEM customers the team has a key account service responsibility and an important role in handling the communication in regards to field quality issues and solutions. Another important role is supporting the global OEM customers with a good service set-up either being supported by the Scania network or by self-service both in existing markets as well as new markets contributing to further growth of the service business.
• Support our business units in their way of working in order to maximise end user uptime and tap the full potential of the Power Solutions service market. This includes driving cross-functional development of new tools, processes and services.
• In order to develop services that will benefit the service business you will have a close cooperation with several other departments at Scania such as Parts and Services, Service Portfolio and Delivery, Service Information, Scania Academy and supporting teams within Power Solutions.


Your profile
We are looking for a driven and problem solution oriented person who enjoy working with people in a high-paced environment. You are willing to travel and have the ability to work in a multi-cultural setting with all levels of the organisation at customers and business units. You are service-minded and have the customer in focus. Experience from working in an international environment and with service related business is considered a merit. 

You have a commercial or technical university degree and master English with high proficiency. The combination of commercial and technical knowledge is important in this role so 5-10 years of commercial and technical work experience is required.

 

We offer
We offer an interesting and challenging job where there is plenty of room for professional and personal growth. Employees are our most important resource, so we invest in training our employees and give them the opportunity to broaden their skills in order to be able to grow with us.

Even if this role is focused on the service business you will gain an overall understanding of the entire Power Solutions business from sales, products management and R&D processes. You will also have the unique opportunity to work close to our business units, OEM customers, and end users in order to understand their business. You will benefit from a broad network and get the opportunity to understand service demands and turn them into strategic activities.

 

Application 

We are looking forward to reading your application, that contains a cover letter and a CV latest November 7th. 

 

For more information

Please contact Bernt Gustavsson, Director Product Support, +46 707980337

 


Scania is a world-leading provider of transport solutions. Together with our partners and customers we are driving the shift towards a sustainable transport system. In 2020, we delivered 66,900 trucks, 5,200 buses as well as 11,000 industrial and marine power systems to our customers. Net sales totalled to over SEK 125 billion, of which over 20 percent were services-related. Founded in 1891, Scania now operates in more than 100 countries and employs some 50,000 people. Research and development are mainly concentrated in Sweden. Production takes place in Europe and Latin America with regional product centres in Africa, Asia and Eurasia. Scania is part of TRATON GROUP. For more information visit: www.scania.com.