Service Manager Telephony

Your Role



As Service Manager you will responsible for drive daily operations for Saabs telephony services and also contribute to our strategic road map.

* Lead daily operations.
* Daily meetings with team.
* Ensure incidents are correct handled
* Ensure telephone services fulfill Saab requirements
* Suggest and implement improvements


Your Profile



You should be a strong leader. Have a deep telephony knowledge in these systems:

* Mobile PBX platforms
* PBX systems (analog/digital)
* Global telephony solutions
* Conferencing solutions
* Contact centre solution



Also merit:

* Mobile network knowledge.
* Radio frequency knowledge
* Advanced troubleshooting in complex environment



This position requires that you pass a security vetting based on the current regulations around/of security protection. For positions requiring security clearance additional obligations on citizenship may apply.



What you will be a part of



Saab is a place for everyone. Operating in a dynamic and unpredictable world, the benefits of a diverse workforce are essential to our success. We need people of different backgrounds, ages and experiences to come together and share their different ideas and perspectives. That's what makes us able to meet our customers' needs today and predict the defense challenges of tomorrow.



Group Management Operational Excellence is a new central function, set to drive operational issues with strong focus cross Saab. The function supports the business operations with uniform working methods, digitalization and development of methods in all respects with regard to operational efficiency and operational guidance. This includes, among other things, group-wide processes for execute business, product development, project management, procurement, quality management, and compliance with various customers' procurement regulations.



If you are interested in what benefits you can take part of as an employee at Saab in Sweden, you can read more about them here. Read more about us here.

Do you want to get to know our business and our people a little bit better? Here you can find some stories told by our employees.



Kindly observe that this is an ongoing recruitment process and that the position might be filled before the closing date of the advertisement.





Observe that you can send us your application in either Swedish or English.



If you aspire to help create and innovate whilst developing yourself in a challenging team setting, Saab may well have the perfect conditions for you to grow. We pride ourselves on a nurturing environment, where everyone is different yet we share the same goal - to help protect people.