OBS! Ansökningsperioden för denna annonsen har
passerat.
Arbetsbeskrivning
With more than 30 years of expertise, Ria Financial is part of the world leaders in the money transfer sector. We are helping millions of people across the world to stay connected to their family and to send money in more than 160 countries through our network of 400000 agencies and partner agents (proximity stores).
Ria's mission is to be the most progressive money transfer company in the world, offering service excellence and the most competitive and reliable remittance payment services to its customers. Ria is also committed to best-in-class business relationships with its global agent and correspondent network, based on the principles of mutual respect, fairness and generally accepted business practices
Duties and Responsibilities
To effectively manage the counter and provide exchange services and ancillary products of the highest standard to all Customers during the time on duty, to maintain stocks of cash and currencies in his/her till as directed by line management and to protect Company assets.
Customer´s Service
Process money transfer orders and foreign exchange with speed, accuracy and tact
Provide information about Ria Services to customers
Resolve orders incidences working together with Customer Service department
Promotion on events and outside store
For organization, controls and Compliance
Organize the level of stocks and balance his/her own till quickly and without mistakes.
Be present at the assigned counter position at all times when on duty to serve Customers.
Keep the till ordered at all the times.
Check daily reports.
Implement the Company established procedures to accomplish regulations, AML and Security in the Work Place
We are looking for a customer service and commercial focused person. You should have the ability to work well in a team and provide customers with great service. As a person you are positive, outgoing, structured and have great communication skills. Swedish and English are mandatory, while while speaking a third language such as Arabic, Russian, Romanian, Turkish, Spanish will be a plus.