Service Operating Unit Manager

Hitachi ABB Power Grids is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable and modern energy for all. We help keep your lights on, the factories running, our hospitals and schools open. Come as you are and prepare to get better as you learn from others. Bring your passion, bring your energy, and plug into a team that appreciates a simple truth: Diversity + Collaboration = Innovation
Hitachi ABB Power Grids, High Voltage Products, is renowned worldwide as a specialist for power transmission and distribution. The Service Hub Business Line Europe includes eleven High Voltage Service Units promoting services on the installed base in the local markets, four of them additionally acting as Product Service Centers for their respective products with the global responsibility for the service portfolio, training and certification as well as technical and sales support of the local Hitachi ABB Service Centers.
Join us and be part of a team that loves innovation, cooperation and development!
“As Service Operating Unit Manager for High Voltage in Sweden you will report directly to me, Claire Carmona, as the Hub Service Manager for Europe. I strongly believe in entrepreneurship in Service where everyone in the team can take initiatives, make decisions and creates his/her own impact. I give my trust and freedom to act, with my support and coaching on the way to the target. Collaboration and teamwork with the management team in Sweden or within the Service community in Europe and in the world is paramount to me. I’m looking forward to Your application!" – Claire Carmona
Your responsibilities
Responsibility for the High Voltage Service Profit Center in Sweden with 20MUSD annual revenues
Accountability for all financial KPIs of the unit, such as Orders Received, Revenues, Operational Profit, Workforce, Cash Flow and Productivity
Definition and implementation of your unit service strategy to achieve growth in the domestic market in Sweden as well as in export with an attractive AIS service concept. Development and promotion of retrofits for the ASEA GIS installed base.
Leadership, motivation and development of a team of 50 employees in Sweden
Definition of the global standards in terms of service concepts, certification, spare parts pricing and field service localization for AIS under the guidance of the Global Product Group PGHV Service and the Hub Service Manager.
Building relationships with internal and external customers and ensuring effective ongoing client growth and satisfaction. Further development of the service portfolio based on voice of customer and ensuring that serviceability is considered in new product development
HSE & Integrity: Leading by example in all matters of HSE, integrity and compliance

Your background
A Bachelor or Master’s degree in Mechanical/Electrical Engineering combined with Business Administration.
Extensive experience in the service of capital goods
Great market and sales orientation
Strategic expertise (definition and implementation)
Excellent leadership skills – at least 5 years experience in leading teams
Fluency in English, whereas other languages are a plus
Foresight, visions and innovative ideas for business development in the field of service

More about us
Are you ready for a new exciting challenge? Does the above description sound like you? Welcome to apply by 6th of January 2021! Applications will be reviewed on an ongoing basis, so don’t delay – apply today!
Recruiting Manager Claire Carmona, +41 79-698 54 42, will answer your questions about the position. Union representatives – Sveriges Ingenjörer: Felix Bandalo, +46 107-38 36 86, Unionen: Yvonne Norgren, +46 107-38 36 94, Ledarna: Christer Fridlund, +46 107-38 29 12. All other questions can be directed to Talent Acquisition Specialist Elias Stroberg, +46 107-38 34 45.
Hitachi ABB Power Grids is a global technology leader with a combined heritage of almost 250 years, employing around 36,000 people in 90 countries. Headquartered in Switzerland, the business serves utility, industry and infrastructure customers across the value chain, and emerging areas like sustainable mobility, smart cities, energy storage and data centres. With a proven track record, global footprint and unparalleled installed base, Hitachi ABB Power Grids balances social, environmental and economic values, and is committed to powering good for a sustainable energy future, with pioneering and digital technologies, as the partner of choice for enabling a stronger, smarter and greener grid. www.hitachiabb-powergrids.com