Service Operations Dispatcher (58840)

Do you have experience with coordination and a systematic approach to handling workload? Are you a detail-oriented person who is good at communicating and enjoys finding solutions to different situations? Then we have the position for you! Vestas is looking for a Service Operation Dispatcher to our team in Malmö!
Region NCE > SBU NCE Service > Planning SE South
Vestas North and Central Europe is a sales business unit covering Scandinavia, UK, Ireland, Poland, the Baltics, Germany, Benelux as well as Eastern Europe and south of Africa. We are responsible for the Sales function, Project, Installation and Service of wind farms throughout these regions. We strive to be the No. 1 performing business unit within Vestas, and we aim to make Vestas North and Central Europe the best place to work.
The Service department in Sweden is responsible for service, service sales and maintenance of the wind turbines within the Nordic countries. Located in Malmö, you will be part of a regional team and be responsible for service planning for the northern part of Sweden. You will also be an important part in securing and delivering products and service to meet our customers' expectations.


Responsibilities
Investigate requirements and plan service and other scheduled activities
Allocate and direct resources for unplanned schedules
Ensure work orders have been set up for all incoming jobs
Priorities open work orders within defined company rules and guidelines
Ensure effective internal communication of both planned and unplanned activities
Create a comprehensive weekly package of prepared work orders for each service team
Escalate issues regarding possible overload and shortage of work to the Supervisor and/or Regional Manager as appropriate, make recommendations to make effective use of resources



Qualifications
Experience of workload planning
Extensive experience with MS Office and in-house database management and planning tools
Proven ability to investigate the upcoming trends and workload
Oral and written fluency in Swedish and good communication skills in English
SAP, Salesforce or similar experience is a beneficial merit



Competencies
Attention to detail
Solid planning and coordination skills
A systematic approach with good investigative and problem-solving skills
An ability to remain calm under a time-sensitive situation, and to handle varying workloads
Clear and concise oral and written communication skills, as you will be dealing with several stakeholders
Leadership skills and ability to assign tasks and instruct others effectively
As a person we believe you're confident and proactive



What we offer We offer an exciting job with great opportunities for professional and personal development in an inspiring, hard-working, and international work environment in the renewable energy sector. We highly value initiative, responsibility and the right balance between creativity and quality in all solutions. You will have good opportunities to build your career in Vestas, when demonstrating aspiration, capacity, and potential.


Additional information Your primary work location will be Malmö, Sweden.
You should expect some travel activity, approximately 50 days per year.
If the above match your skills and qualifications, please apply no later than 20.11.2024. Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date.
For additional information about the position, please contact: Recruiter Linnéa Holm at linho@vestas.com.