Service Owner Infrastructure – Polypeptide Group

We are looking for a Service Owner Infrastructure for Polypeptide Group with a special focus on network.

Polypeptide Group is a one of the world’s largest and most successful companies specializing in the manufacturing of therapeutic peptides and related compounds for research and pharmaceutical applications. The peptides they produce are part of several different pharmaceutical products and through their work they are improving the quality of life for many people around the world. Polypeptide Group is constantly growing and as part of this process, they are also able to offer their employees a dynamic and stimulating workplace with great opportunities to grow.

The company has production facilities in Sweden, USA, Belgium, Switzerland, France and India with its head office located in Zug, Switzerland.

After have gone public in 2021, now listed on the SIX, Swiss Stock Exchange, they are seeking to strengthen their Global IS/IT capabilities with someone for the position as Service Owner in the global Services & Operations team with a special focus on network. This is a role where you will contribute with your expertise in securing an architectural overview and operational delivery to ensure global maintenance and development of the services and projects.

Global IS/IT is a global organization dedicated on supporting the business with everything from strategy execution to operational delivery. Global IS/IT is executing on a newly formed and approved IS/IT strategy lifting the company’s capabilities as well as contributing to the overall Strategy for Digitalization. You will be an essential part in building the foundation for Polypeptides network services to manage the 24/7 production capabilities on various sites around the world. The position is based in Malmö but your responsibility will be global. You report to the Manager of Infrastructure Services.

MAIN RESPONSIBILITIES

- Find and design network solution/service based on business requirements. Test, document and implement preferred service.
- Deliver a clear description and definition of the service and its added business value, ensuring compliance with both internal and external requirements.
- Drive and secure service maturity and service enhancements with partners, service providers and internal colleagues.
- Develop the roadmap for your service and securing its alignment with the global IS/IT roadmap.
- Report on investment roadmap for the service, including deliverables over time, expected outcomes and business impact on above metrics.
- Besides your focus on Network, you support the business for incidents, changes and service requests for the services within Global IS/IT.


PREVIOUS EXPERIENCES AND COMPETENCE THAT ARE MERITORIOUS

- An academic degree in any related field.
- At least 5 years professional experience from a similar role within IT infrastructure. This means experience working with complex corporate networks, preferably within manufacturing.
- Excellent stakeholder management and project management skills.
- Experience in working with outsourced IT service delivery from either side(customer/supplier).
- Previous experience in managing network services, KPI´s and SLA´s preferably with suppliers/partners.
- As this is a global role, previous experience working within an international matrix organization is an advantage.
- Fluent verbal and writing skills in Swedish and English.


TO BE SUCCESFULL IN THIS ROLE WE BELEIVE YOU TO HAVE THE FOLLOWING SKILLS

- Able to adapt to changing circumstances
- Strong collaborative skills
- A fast and eager learner
- Result oriented
- Self motivating


We hope that we have caught your curiosity and look forward to your application.

OTHER INFORMATION

Start: Per agreement

Location: Malmö, Sweden

This recruitment process is handled by A-hub (https://www.a-hub.se/) and on Polypeptide´s request, all enquires regarding this position will be handled by A-hub (https://www.a-hub.se/) and Carl Andersson.