Service Owner Test & Dev Services

Service Owner Test and Development Service

At Information & Technology (IT), you find outstanding opportunities to develop your skills and grow as a professional. In close collaboration with colleagues in other business units around the world, you and your team create IT innovations that support the company's overall business development and daily operations. And ultimately - you will contribute to a superior experience for the people who buy and drive a Volvo.

IT Services (ITS) is responsible for all End User, Infrastructure & Platform Services within Volvo Car Group globally and a key component of Service Delivery & Operations within Group IT. Our mission is to develop and deliver business valued IT Services to drive globalisation, growth and change, with continued cost efficiency. As individuals and as a team we are accountable for working according to the guiding principles; act proactive and professional, strive for speed and quality in deliverables, build close business interaction and understanding. ITS also has Test & Development Services which focuses completely on new development- and change initiatives, providing services and support to both IT and business. This department consist of 5 services: Test Center, Development Center, Configuration Mgmt Center (i.e. source code mgmt, continuous integration, code review), JIRA Plus (i.e. collaboration tools for development initiatives such as Jira and Confluence) and ITS Delivery Managers. Test & Development Services is working proactively to increase quality and drive modernisation such as DevOps.

As a Service Owner Test & Development Services you are responsible for executing and contributing to strategies, defining the high level design, governing the operations and improvement of services enabling the operation in the Volvo Cars IT environment. You have full accountability of the IT services in scope, including lifecycle mgmt, ensuring that the services deliver value to the business and that they perform according to agreed service-level agreement. You will be the escalation point within the organisation of the IT service, and you are responsible for defining the strategy and service-level goals and ensuring quality on the IT service delivery as well as business value realisation. We are looking for a self-motivated leader with excellent communication skills that is able to work in a future oriented, fast paced, demanding environment with great colleagues.

Main responsibilities

* Plan future strategic development of the services
* Guide your teams from early phases towards global solutions in full operation
* Secure global delivery and recharge of tools and services
* Follow up that suppliers and outsourcing partners deliver their services according to agreed levels
* Support projects with knowledge about the services
* Participate in different meetings around the services
* Manage and follow up the cost and budget for the services

Required qualifications

* University Degree within IT or similar
* Documented experience of working in a Service Owner type of role
* Strong resource, cost and time management ability
* Excellent communication skills in English
* Good sourcing and contract handling skills
* Keep track of deviations and secure that they are handled properly and timely
* Good knowledge of ITIL is meritorious
* Experience of agile processes and DevOps is very meritorious
* Experience within the automotive sector is meritorious

Personal qualities

* High integrity and professionalism
* Holistic view and conceptual thinking
* Business and performance driven
* A great communicator and excellent corporation skills

About Volvo Car Group
The future belongs to those who are empowered by a great idea and have the ability to carry it out. At Volvo Car Group, our vision is clear: "To be the world's most progressive and desired luxury car brand" by simplifying people's lives. We have bold targets when it comes to innovation, sales and customer satisfaction and to make this happen, we need talented people onboard. People with passion, energy, business sense and the drive to innovate. People that want to create the next generation Volvo cars in a global, dynamic and respectful environment. We will support you to reach your full potential. Join us on this exciting journey into the future.

Contact
In this recruitment process we are collaborating with Randstad Professionals. If you have any questions regarding the position you are welcome to contact the responsible recruitment consultant or by e-mail jessica.mitrosbaras@randstadsourceright.se. Note that applications by e-mail will not be accepted and that your application documents should be written in English.

Interviews will be held continuously. To apply, please register your profile and attach your application documents via the link below as soon as possible but no later than Sep 21th, 2016.