Service Owner with a good understanding of processes within ITIL, Stockholm

About the assignment:

- Location: Stockholm
- Duration: 5 months
- Start: TBD
- Apply: as soon as possible
- Extent: 100%
- Please note that the mandatory requirements have to be met in full in order for us to present your profile to our Customer.


Description

The client is looking for a Service Owner. As a Service Owner you will be accountable for ensuring that the service(s) deliver value and meet colleagues and stakeholders’ expectations. You will be working closely with Team leads and Technicians to set the way of working and collaboration in an efficient way. Stakeholder management and handling new demands is a normality.

Mandatory competence and experience:

- Experience from leading leaders
- Used to managing budget and economic planning
- Familiar with agile way of working and methodology, e.g. SAFe.
- Good understanding of operational processes within ITIL
- Knowledge and experience from both HW and SW used at the offices such as Laptops, Monitors, Windows, Mac, tablets, Network, video conference solutions, Office 365
- Experience from working with Service Now
- Experience from project management
- Fluent in Swedish and English language.


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How to proceed with the process

- Apply for the assignment through this ad.
- State your preferred hourly rate in the application.
- Upload your CV in word format.
- We will revert to you if we need further information or clarification regarding your application.
- The Customer usually reverts to us within 10 working days from the last application date. We aim to get back to you promptly with any new information regarding your application or the assignment. If you have not received any information from us within this time frame, please contact us through our platform.


You will be informed about the Customer should you be called to an interview.

About Shaya Solutions

Stockholm based consultancy and competence firm with focused on IT, Management and Technology.

We focus on customer / consultant satisfaction and quality in our services offered throughout Sweden.

Our core values are Humility, Perseverance and Flexibility.

Please do not hesitate to contact us if you have any questions.

We politely decline all contact from ad vendors. Many thanks!