Service Owner with expert knowledge in Intune, Malmö

About the assignment:

- Location: Malmö
- Duration: 3 months
- Start: TBD
- Apply: as soon as possible
- Extent: 100%
- Please note that the mandatory requirements have to be met in full in order for us to present your profile to our Customer.


Description

Our client is looking for a Service Owner. As the Service Owner for MacOS you will take the role to operate and support the MacOS environment, as well as implementing the new way of working in this area together with your colleagues and internal customers

Work tasks:

- Drive and implement continues improvements of the MacOS environment.

- Operate and support the MacOS Platform, listen to feedback from usera and drive continious improvements.

- Functions as 3rd line for MacOS Digital Workplace users.

- Solve vulnerabilities on the MacOS platform, based on vulnerability scans.

- Work closely with the Service Delivery Manager and MacOS Operations team (external partner) to streamline operational processes and improve the MacOS Operations and Support.


Mandatory competence and experience:

- Expert knowledge in Intune; Device Management and Application Management.
- Expert knowledge of macOS management and deployment
- Expert knowledge of scripting (AppleScript, Shell, Bash, PowerShell etc) for automation.

- Demonstrable experience in software packaging and deployment,
- Experience with Apple Device Enrollment Program.
- Strong problem-solving experience to effectively troubleshoot/diagnose complex issues
- Knowledgeable in supporting Microsoft Office 365 and Azure Conditional Access
- English


Preferred competence and experience:

- Experience with Munki is a plus.
- experience of implementing/managing Enterprise MacOS in a medium/large global environment.
- The 'soft skill', being a teamplayer, being able to present and discuss solutions with our customers and colleageus are equally important as the more technical skills.


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How to proceed with the process

- Apply for the assignment through this ad.
- State your preferred hourly rate in the application.
- Upload your CV in word format.
- We will revert to you if we need further information or clarification regarding your application.
- The Customer usually reverts to us within 10 working days from the last application date. We aim to get back to you promptly with any new information regarding your application or the assignment. If you have not received any information from us within this time frame, please contact us through our platform.


You will be informed about the Customer should you be called to an interview.

About Shaya Solutions

Stockholm based consultancy and competence firm with focused on IT, Management and Technology.

We focus on customer / consultant satisfaction and quality in our services offered throughout Sweden.

Our core values are Humility, Perseverance and Flexibility.

Please do not hesitate to contact us if you have any questions.

We politely decline all contact from ad vendors. Many thanks!