Service Planner

Are you enthusiastic about structure and coordination? Do you enjoy dealing with people and have the certainty to bring about your case combined with great listening skills? Then you might be our new Service Planner, planning the work for our Service Technicians.


Sales > SBU NCE > Planning North/Tech. Planning Sweden
Vestas North and Central Europe is a sales business unit covering Scandinavia, UK, Ireland, Poland, the Baltics, Germany, Benelux as well as Eastern Europe and south of Africa. We are responsible for the Sales function, Project, Installation and Service of wind farms throughout these regions. We strive to be the No. 1 performing business unit within Vestas, and we aim to make Vestas North and Central Europe the best place to work.
The Service department in Sweden is responsible for service, service sales and maintenance of the wind turbines within the Nordic countries. Located in Malmö, you will be part of a regional team and be responsible for service planning for the northern part of Sweden. You will also be an important part of securing and delivering products and services to meet our customers' expectations.


Responsibilities
Investigate requirements and plan service and other scheduled activities
Allocate and direct resources for unplanned schedules
Ensure work orders have been set up for all incoming jobs
Prioritise open work orders within defined company rules and guidelines
Ensure effective internal communication of both planned and unplanned activities
Create a comprehensive weekly package of prepared work orders for each service team
Escalate issues regarding possible overload and shortage of work to the Supervisor and/or Regional Manager as appropriate, make recommendations to make effective use of resources


Qualifications
Experience of workload planning
Extensive experience with MS Office and in-house database management and planning tools
Proven ability to investigate the upcoming trends and workload
Oral and written fluency in Swedish and good communication skills in English
SAP experience is a plus


Competencies
Attention to detail
Solid planning and coordination skills
A systematic approach with good investigative and problem-solving skills
An ability to remain calm under a time-sensitive situation, and to handle varying workloads
Clear and concise oral and written communication skills, as you will be dealing with several stakeholders
Leadership skills and the ability to assign tasks and instruct others effectively
As a person, we believe you're confident and proactive


What we offer
Apart from a competitive salary and benefits package, you will become part of a team of skilled and committed colleagues who are all enthusiastic about wind energy. We have a good atmosphere within the department and everyone is always prepared to support out when needed. You will have the opportunity to develop a career in a global company within a very exciting industry.


Additional information
Work will start at 7 am in the morning at the office, no work on weekends.
Travel to sites will occur about every second month.
The last day of the application is the 7th of May.
For questions about the position, please contact Recruiter Elin Holm, Sweden at +46 73 073 99 03.