Service Product Planner

Service Product Planner


Position Description


Do you want to be part of Strategic Product Planning, a global organization, with a focused responsibility to navigate the transformation of the Volvo Group? Do you want to be part of developing your own role and the area of Productivity Services? Then we might be the perfect fit!


WHO ARE WE?


At Strategic Product Planning we work with our products and service offerings from a global strategic level and through our industry knowledge we leverage holistic thinking towards a visionary Product and Service offer. Our team is brave and inclusive, and we are passionate about inspiring the organization towards the future.


We are now looking for a new colleague to join our team.


WHAT CHALLENGE DO WE OFFER?


As a Service Product Planner, you will be responsible to give customer and business value input to the Roadmaps within the areas of Connectivity and Driver Interaction.
You will drive the agenda for Productivity Services (e.g. transport solutions, fleet, asset, driver, mobility, safety, security) and define the services needed to reach a significantly increased expectation for revenues from services.
You will initiate and lead strategic studies, perform market analyses, network with universities, have close contact with Volvo Group truck brand representatives and give strategic directions to the development organization. You will interact with different parts of the organization working with services, like Engineering, CampX, Connected Solutions, Innovation Lab etc. You will search information from product, market and customer analyses.
You will create events to describe wanted customer experience from product/services updates. You will take an active part in technology work streams and give directional support to clarify the wanted customer experience from product/services updates.
You will take part of balancing- and follow up of product updates within the product plan.


WHO ARE YOU?


It´s highly probable that you share our passion to deliver high level of excellence in customer experience. You enjoy networking and cooperation on all levels, within product development organization, with Volvo Group truck brands; Volvo, Renault, Mack, Volvo Truck North America, other Business Units and with external development centers such as universities to mention some. You have extensive knowledge in the area of services customer offerings and development of services. You are knowledgably of agile development, agile principles and service design methodology. It’s a plus if you have an understanding of software development.


You have a high proficiency in technical and business English, and you have a MSc degree in Soft Ware Engineering/Development, Service Design, Computer Science, Electrical, Mechanical or corresponding.
You have good communication and presentation skills and is open minded, visionary and curious.


If you feel inspired, we really look forward to hearing from you and welcoming you to our team!


For more information please contact:


Axelsson Elinore +46 73 9027182




Kindly note that due to GDPR, we will not accept applications via mail. Please use our career site.