Service Production Manager for Datacenter

Are you a motivational leader with substantial IT skills? Are you looking to combine your technical abilities with socially developing tasks at a dynamic work place? Then this might be the job for you!

Sandvik IT is the Sandvik Group's internal company with responsibility for infrastructure, application development and systems management within the IT area. We are now looking for a Service Production Manager for Datacenter, a part of Global Shared Service. The position's location is flexible.

Key performance areas
As Service Production Manager you hold full management responsibility for Datacenter, including budget, delivery and quality. You also manage outsourcing environments, ensure delivery to customers and are accountable to management for all aspects of the service and service production. Defining the content of the service, following up on service levels internally and externally and ensuring the roadmap is followed regarding the function's priorities and communications are all significant parts of your job.

Your responsibilities further include:
- Creating and maintaining the service improvement plan
- Establishing good collaboration with key stakeholders and business representatives
- Contributing to the overall development of Infrastructure Services within GSS
- Organizing and distributing the work of virtual teams
- Responsibility for the work environment and safety and security, as well as health and rehabilitation
- Other administrative issues

The position includes frequent travelling.

Your profile
We are looking for someone holding a Bachelor's degree in Business Administration or IT; alternatively you've acquired the equivalent knowledge elsewhere. You are experienced in global IT delivery and managing IT delivery to business. Being well suited for this role requires familiarity with our business, HR system and related processes, combined with solid experience from managerial roles. Furthermore, you have a good understanding of the Datacenter area, including Datacenter tools, general knowledge, processes and effective use. Excellent communication skills in English, in both speaking and writing, are prerequisite.

You are a result-oriented leader who combines strong customer focus with relevant know-how in building effective, global teams. As a person you are perceptive, with an ability to create a trusting environment, enabling successful collaborations, team spirit and enthusiasm to thrive alongside the business and its goals. You inspire and motivate your co-workers, and are genuinely interested in developing the organization through change implementation.

We actively work to create a workplace that is characterized by diversity and inclusion.

Contact information
For further information about this position, please contact:
Sebastian Kejsman, recruiting manager, +46 (0)706 697 281

Union contacts
Urban Höög, Unionen, +46 (0)26 261 713
Anna-Karin Wedin, Akademikerföreningen, +46 (0)26 262 780
Peter Olsson-Andrée, Ledarna, +46 (0)26 261 984

Send your application no later than August 3, 2014. Read more about Sandvik and apply at www.sandvik.com/career, Job ID: 331633.

For more information about the recruitment process, please contact HR Services, +46 (0)20 261 444.

Recruiter
Mónica Södermark Puentes