Service Provider Operations Developer

Company Description
IKEA sells millions of products around the world every day and each one must make its way from supplier to customer. Category Food Logistics Services play a vital role in the IKEA supply chain with the responsibility to ensure that IKEA’s food related products are shipped, handled and distributed in a professional way, and with that, securing all requirements related to availability, optimal total cost, quality & sustainability.
We are now looking for a Logistics Service Provider Operations Developer to join our Category Food Logistics Services (Food) team located in Älmhult.
Job Description
We named this job Service Provider Operations Developer. Internally the role is known as SPOD. Yes, we know, we are much better at naming our products. 😉 But behind this name you will find an exciting job!
In Category Food Logistics Services, we secure storage, handling and delivery of IKEA Food products in an integrated, automated and modern supply chain that safely reaches the many people. Always with the lowest cost, highest quality and a positive impact on people and planet.
As Service Provider Operations Developer, you will be responsible for the operational performance of our cold chain logistics service providers in a certain region. You will work closely with your colleagues, responsible for the commercial, supply operations, quality and sustainability aspects, to continuously develop our food logistics capacities and service level.
You will be analyzing trade lanes and deciding on the journey of our IKEA food products from their producers to our customers. Your decisions will impact important areas such as logistics cost, our sustainability footprint, and availability of our products in the stores. You will work in an international dimension as you will have daily interaction with other SPODs in Europe, Asia Pacific, and Americas, and with various internal and external stakeholders around the world.
A few perks of being one of us:
We believe in you! You get the privilege and the responsibility to lead your assignment in a diverse team and partner with world-class service providers, while finding innovative ways to drive the business for IKEA.
We grow with you! In regular conversations with your manager, you can explore your development and career opportunities, and we will support you on the way. We embrace making mistakes and learning from them. For us, at IKEA, that is the best way.
We develop together with our partners! We are good listeners, and we build relationships. We are committed to helping our partners grow and develop their full potential together with us.


About the assignment:
This position is full time and is based in our office in Älmhult, Sweden. You will report to Business Development Manager, Category Food Logistics Services, Supply Chain Operations. It requires travelling now and then to meet the service providers you are responsible for.
At IKEA, we believe that we’re better when we’re physically together for collaboration, dialogues, and conversations. We believe in the power of human interactions; the informal chats, the energy, belonging, and creativity generated by people being in the same place. Our approach is that we spend most of our time in the IKEA workplace, with the flexibility to work from home.
Qualifications
We are looking for you, a specialist in supply chain with a track record in driving operational excellence in logistics. Ideally you graduated from a university that gave you a good base to understand supply chain. Professionally, you have been exposed for ~3 years to the complexity of global supply chain operations, either in transport or logistics related roles. You are proficient in Microsoft Office and fluent in English.
As a person, you get energy from working both with facts & data, as well as with people. When you commit, you need to get things through completion. You are good at working with people and through people, and you understand the importance of relationships in business. You are self-motivated and can organize, structure, and prioritize multiple tasks. You dream high, and always strive to improve and do better.
Additional information
We are looking forward receiving your application in English by 5th of April 2023.
If you have questions about the job please contact recruiting manager Susanne Svan susanne.svan@inter.ikea.com, or about the process, please contact People & Culture Recruiter, Olivia Swärd Olivia.sward@inter.ikea.com.
At IKEA, we do things a little different. We think differently, act differently, and work differently as well. More so we like to make things, like music-playing lamps, and beds disguised as sofas, even plantballs that help us look after our planet. It’s all part of our vision - to create a better everyday life for the many. This has been keeping our co-workers going for over 75 years. By 2030, we hope to help millions more to look forward to going home. Maybe you can help us?
At IKEA Supply we are responsible for securing that the product offer is produced and delivered to our customers. We lead the supply agenda across many functions and work together with business areas, different business units, as well as our retail markets to secure customer availability in all markets and sales channels, at lowest total cost.
Supply Chain Operations (SCO) is a true global business unit in IKEA Supply. Our +800 amazing and passionate colleagues work across cultures and time-zones to make sure our customers around the world can buy the IKEA products they desire and love. Together with our external service providers, we develop and operate logistic and transportation solutions that are simple, affordable, and sustainable.
Read more about us at https://about.ikea.com