Service Sales Specialist

Hitachi ABB Power Grids is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable and modern energy for all. We help keep your lights on, the factories running, our hospitals and schools open. Come as you are and prepare to get better as you learn from others. Bring your passion, bring your energy, and plug into a team that appreciates a simple truth: Diversity + Collaboration = Innovation
We are looking for you who have the passion for Service, of helping our customers to become better on their performance. With a global fleet of installations of Network Manager you act as a central interface to your Service accounts. It gives you the possibility to become the voice of the customer into our organization and vice verse. Our Service team drive to develop the accounts we serve and in our growth plan we search for new team players like you!
As our Service Sales Specialist, acting as a Service account manager, you will be a member of the Operating Unit, Network Control in Västerås, offering a complete program of SCADA solutions for utilities, industries, and other power systems customers. It is an exciting and dynamic role with close collaboration with different parts of our organization and the chance to extend your network within Hitachi ABB Power Grids globally.
We are interested to learn more about you and what you can contribute with, so take the chance and apply even though you don’t meet all requirements.
Your responsibilities
As a Service Sales Specialist, your main mission will be to support customers and provide service and guidance
Your work tasks include close collaboration with other units, business partners and customers both locally and internationally
Ensure customer expectation are met while proactively working for improvements for the customer experience
Support sales initiatives as well as pursue own opportunities in applicable customers
Be responsible for the identification of risks, opportunities and the management commercial and administrative queries against external stakeholders
Live Hitachi ABB Power Grids core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business

Your background
We are looking for an engaged and driven person with a problem-solving oriented and service mindset
You are a team player with a result oriented working style and having good communicative and collaborative skills
You hold a university degree in a technical area or similar work experience
Experience of SCADA applications and digitalization projects is preferable to exceed in the role
It is a plus if you have experience of performing web-based training, web events with customers and other solutions that supports our ambition to stay close to our customers also without extensive travel
You are a curious person with the drive to challenge yourself for continuous development in both short and long term
As you will be working in a global, multicultural environment, fluency in English, written and spoken alike, is required

More about us
Are you ready to join Hitachi ABB Power Grids for a career with no limits and a place where you can be yourself? We are ready for you.
Because we are a global team, the location for this position can be in Sweden, Spain, Poland or other suitable countries in Europe.
Last day to send in your application is 29th of August! Due to summer vacation it can take us some time to process yours, and we kindly ask for your patience during this time.
Recruiting Manager Annika Wretling, +46 107-38 60 40, will answer your questions about the position. Union representatives – Sveriges Ingenjörer: Lennart Molin +46 107-38 61 91, or Jan O Eriksson, +46 107-38 61 94. Unionen: Karin Boholm +46 107-38 65 85, Ledarna: Lenny Larsson +46 21-32 85 48. All other questions can be directed to Lead Recruiter Alexandra Lind, alexandra.lind@hitachi-powergrids.com.
Hitachi ABB Power Grids is a global technology leader with a combined heritage of almost 250 years, employing around 36,000 people in 90 countries. Headquartered in Switzerland, the business serves utility, industry and infrastructure customers across the value chain, and emerging areas like sustainable mobility, smart cities, energy storage and data centers. With a proven track record, global footprint and unparalleled installed base, Hitachi ABB Power Grids balances social, environmental and economic values, and is committed to powering good for a sustainable energy future, with pioneering and digital technologies, as the partner of choice for enabling a stronger, smarter and greener grid. www.hitachiabb-powergrids.com