Service Specialist to Rebtel!

Rebtel is one of the fastest growing companies in Sweden. As our name suggests, Rebtel was founded with one very specific goal in mind, which was, and still is, to rebel and fundamentally disrupt the telecommunications industry as we know it. With over 20 million users worldwide and revenues of $95m in 2013, we are a highly profitable and sustainable business in a growing and rapidly changing sector. And the reason for our success is simple - our dedicated, multicultural and talented staff.

The job
As a Service Specialist you will be part of our Operations Department.

You will cooperate with multiple teams to help our service run smoothly, as well as ensuring our customers get the best experience possible. Your daily work will involve fraud preventions, advanced trouble shooting and system configuration.
We are looking for someone who loves learning from others as well as sharing their knowledge. You are good at identifying problems, thorough, and has analytical thinking. This is a junior position and we think that you have worked 1-3 years with SQL and that you are looking for new and exciting challenges. Previous experience with technical support is meriting but not a requirement.

You:
Have a good level of technical competence in order to understand Rebtel's products and services
Can coordinate with internal/external specialists for configuration, support, and troubleshooting
Are good with SQL, previous experience of 1-3 years
Are able to work in a team as well as to work independently
Are able to work with several tasks at the same time
Have the flexibility to change objectives and priorities

Sounds like you? Apply today!