Service Technician, PLC

At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals, and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation
In this role you will execute Service work & customer support with high complexity according to work instructions and in accordance with Hitachi standard processes, quality standards and safety guidelines. Deliver quality customer service to satisfy customers in close co-operation with customers and other teams as well as take actions to identify new Service business opportunities.
Your main stakeholders will be global customers, internal organization as technical department and manufacturing department. This position is located in Landskrona, while travelling globally is also required.
We are interested to learn more about you and what you can contribute with so don’t hesitate to apply even though you don’t meet all requirements. A team with great cooperation and with diverse backgrounds is waiting for you to join!
Your responsibilities
Contribute to customer satisfaction by executing Service work according to customer expectation.
Perform Service tasks like inspection, commissioning and upgrading of equipment on Site.
Training and guidance of customer personnel.
Cooperating across departments when helping customers with customer support such as trouble shooting and technical questions.
Create new ideas and identify solutions.
Handle and support warranty cases.
Customer support such as quotations, technical support
Responsible for customer quotations, regards electrical, PLC & automation upgrade projects.

Your background
You are supportive and self-confident and can handle both ups and downs and able to manage any problems that may occur.
You want to develop the business through challenge and improve processes and collaboration.
You are service-minded, creative, open-minded, and solution-focused.
You hold an education in the technical area or have some years of work experience.
Knowledge and skills in PLC automation systems is required.
Experienced in document handling.
Experience from Office work as well as Site work.
Proficient in English is needed since you will be part of an international setting where you will get to exchange knowledge with people from all over the world. Knowledge in Swedish is a must, spoken and written.
Willing to travel up to approximately 30-50 days of your work time and you will always represent Hitachi in the best possible way.

More about us  
Welcome to apply before December 4, 2023! Applications will be reviewed on an ongoing basis, so don’t delay – apply today!
More information: Recruiting Manager Peter Nilsson, peter.nilsson@hitachienergy.com will answer your questions about the position.
Union representatives - Sveriges Ingenjörer: Bo Westman, +46 107 38 38 04; Unionen: Karin Ulvemark, +46 730 70 01 20; Ledarna: Christer Fridlund, +46 107-38 29 12.
All other questions can be directed to Talent Acquisition Partner Michael Blomberg, michael.blomberg@hitachienergy.com.
Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible, and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 40,000 people in 90 countries and generate business volumes of approximately $10 billion USD. www.hitachienergy.com