OBS! Ansökningsperioden för denna annonsen har
passerat.
Arbetsbeskrivning
Welcome to RIA Financial Services, the third-largest global money transfer company. Since 1987 we have endeavored successfully to provide a cost effective, secure and fast alternative to send money to the families and loved ones of our customers worldwide. Now serving more than 150 countries, RIA has emerged as a global leader in remittances and is a recognized benchmark in both quality and service. As our already extensive network of agents and correspondents continues to grow we will remain steadfast in our commitment to the customer and will remain ingrained within the communities in which they live. For more information please visit www.euronetworldwide.com
We are looking for a customer service and commercial focused person for our store in Gothenburg. You should have the ability to work well in a team and provide customers with great service. As a person you are positive, outgoing, structured and have great communication skills. Languages such as Swedish and English are mandatory while speaking a third language such as Spanish and Arabic.
To effectively manage the counter and provide exchange services and ancillary products of the highest standard to all Customers during the time on duty, to maintain stocks of cash and currencies in his/her till as directed by line management and to protect Company assets.
Customer´s Service
• Process money transfer orders and foreign exchange with speed, accuracy and tact
• Provide information about Ria Services to customers
• Resolve orders incidences working together with Customer Service department
• Promotion on events and outside store
For organization, controls and Compliance
• Organize the level of stocks and balance his/her own till quickly and without mistakes.
• Be present at the assigned counter position at all times when on duty to serve Customers.
• Keep the till ordered at all the times.
• Check daily reports.
• Implement the Company established procedures to accomplish regulations, AML and Security in the Work Place