Services Resource Manager (679296)

Our Exciting Opportunity:
We are now looking for a Services Resource Manager, are you interested? As the leader, you will secure the responsibility to develop, maintain, implement, and follow up optimal services resource plans. In this role, you will commit to capability management to secure delivery readiness and delivery execution success. The Services Resource Management job role is mandatory in both Regional and Global organizations.

You will:
Monitor and support workforce allocation
Guide and implement resource management process excellence
Ensure business by optimal resource management operation
Execute and secure workforce allocation
Define competence need and request resources
Gather and distribute service demand forecast
Plan and drive workforce capacity


To be successful in the role you must have:
You must possess 2 years of experience of Service Delivery
Strong knowledge of Sales Process
Coaching and mentoring experience and skills
Change and improvement management skills
Social, negotiation and argumentation skills
You possess Project Management skills along with
Financial acumen and skills
Knowledge of service delivery processes, models, and strategy
You are responsible for formulating strategies and concepts


What´s in it for you?
Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.

What happens once you apply?
To prepare yourself for next steps, please explore here: https://www.ericsson.com/en/careers/job-opportunities/hiring-process