SIEM Specialist

Orange Cyberdefense is a cyber security services and solutions company and due to substantial growth, we are currently seeking a SIEM Specialist to join our team in Malmo.

Your role as SIEM Specialist is to manage and monitor customer SIEM solutions globally, contributing towards the goal of Orange Cyberdefense to create a safer digital society. This critical role is part of our Managed SIEM team in the CyberSOC where you and other SIEM specialists will ensure the SIEM is up and running so that both customers and analysts can access it.

You will work closely with your team in both Sweden and the Netherlands by mitigating incidents, deploying changes, and maintaining and developing customer SIEM solutions through lifecycle management.

In this role, you will have the opportunity to gain exposure to a wide variety of cyber security products, methods and tools, as well as learning from the security experts that surround you.

Your key responsibilities as a SIEM Specialist will include:

- Continuously improving delivery so that customer satisfaction remains high
- Troubleshooting customer SIEM solutions based on established SLA levels and contracts
- Responding to customer incidents in a timely manner related to defined SLA levels
- Mandate according to the business plan, assignment, budget, result, annual goals and authorisation rules
- Proactively monitor customer SIEM solutions so that issues that could become potential problems can be avoided
- Drive and manage upgrade projects for customer deployed SIEM solutions
- Continuously build good relationships with customers by providing excellent support and response
- Monitor performance levels and provide proactive recommendations to customers
- Providing high quality reports to ensure proactiveness in the delivery
- Supporting colleague by answering questions related to customers within the SIEM delivery
- Onboarding new log data and log sources into the SIEM


You must have the following skills and experience to join us as a SIEM Specialist:

- You must have excellent customer service skills
- You will have a broad foundational knowledge in networks and security, with an excellent understanding of Linux OS
- You will have experience working with SIEM tools preferably Splunk
- You will ideally hold a Splunk certification
- You will have an understanding of scripting languages such as Bash and Python
- You must have a solid knowledge of TCP/IP
- You will enjoy the challenge of solving problems and seeing an issue through to resolution
- You will be innovative, driven and passionate to learn
- You must be fluent in English and preferably Swedish (not mandatory) both written and verbal


By joining one of the world’s leading cyber security companies as a SIEM Specialist, you will be offered the following:

- Opportunity to join a forward-thinking company and a role that allows for a deeper understanding of the industry
- Competitive salary
- Excellent training program alongside a mentor
- Company culture that enables your personal development
- Supportive work environment, working alongside industry experts
- Company car contributions
- Wellness contributions
- Life insurance
- Health insurance
- Company events several times per year
- Work laptop and phone


Apply now for immediate consideration - please submit your CV in English if possible.