Site Reliability Engineer

We are Sinch. With presence in more than 60 countries, we’re a growing global organization that helps amazing companies engage with customers on their mobile phones. And whether you know us or not, you’ve used our tech. We reach every phone on earth, with over 147 billion conversations every year.
This is a chance for you to dream even bigger than ever. And because we believe that equal opportunities are the key to our success, no matter who you are, you’ll be able to explore career options, face fascinating challenges, building your skills alongside amazing experts. It’s not easy to reach every person, on every phone, on every channel, everywhere. Create the software and teams that makes it happen. Join our team as a Site Reliability Engineer for one of our product development teams in Stockholm!
The Essence of the Role
We are looking for a driven and experienced Site Reliability Engineer to come join our team to work in the area of Real-Time Communication. Our team serves customers all over the world with cloud-based real-time voice- and video communication solutions, as well as phone number verification methods. The real-time aspects of our products combined with global availability of our services means interesting challenges for an SRE.
As an SRE on our team, you will be involved in a wide variety of challenging projects and will be responsible for enhancing and extending our infrastructure with the goal of moving changes to production faster and safer, while ensuring operational best practices are supported within given timelines. In the role you will work closely with our product development teams, ensuring we build new services and adjust existing ones with the right reliability, scalability and maintainability.
You will be an SRE with software developer experience on the team, hands on, writing software. You will be focused on optimizing existing systems, building infrastructure and eliminating repetitive work through automation.
As a person you are self-going, collaborative, dependable, and loves problem solving.
Role Tasks
Act as a bridge between product, operations and development teams; understand the priorities and concerns of each, and help set appropriate requirements, including SLAs, SLIs and SLOs
Improve system reliability, through the use of monitoring, alerting, automation and documentation
Increase developer productivity by building innovative tools that reduce maintenance overhead
Share your knowledge and experience to help other developers increase their knowledge in how to operate and scale a platform successfully

Qualifications
Minimum Bachelor’s degree in computer science, or related technical discipline
Production level experience in at least one high-level command-line interface-written code language (Java, C/C++, Go , etc.), and at least one dynamic language (Ruby, Python, Node.js)
Advanced experience in at least one of the following: networking, Linux/Unix administration, systems programming, distributed systems databases, cloud computing
Proven capability and work in automation and data-driven analysis
Experience and proficiency with server clusters, load balancing, monitoring
Experience working with infrastructure as code
Experience with at least one cloud provider, such as AWS, Google Cloud platform
Experience in container technology, such as Docker, Kubernetes, or CoreOS Rkt
Strong communication skills, both written and verbal (English)

Being you at Sinch
We're a worldwide group of people, committed to diversity. We are working to offer an increasingly inclusive workplace wherever you are. No matter who you are, you'll be able to explore new career and growth options - sharing your voice, building your path and making it happen with us.
We're proud to be an equal opportunity employer, and all qualified applicants will be considered to join our team regardless of race, colour, religion, gender identity or expression, sexual orientation, pregnancy, disability, age, veteran status, and more.
Your life at Sinch
Being a Sincher is all about learning and being in pursuit of new challenges. Working in the offices, at home, or in a hybrid model, that means celebrating change and the unknown, rolling up your sleeves and seeing what impact you can have on the world. The only way is up, and you will be reaching for the opportunities that match where you want to take your career. It is closer than you think.
It is time to chase the answers, chase the challenges and chase the dream!
About the recruitment process
To help us place the right people in the right role, we believe in science-based and fair assessment methods. We follow a competence-based, structured interview process where your skills, experience, and attributes relevant to the role and Sinch will be assessed. As part of our recruitment process, pre-employment testing is used to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role. We acknowledge that there are two parties deciding in this process and welcome you to ask any questions you may have at any stage of the process.