Site Reliability Engineering Lead

Mentimeter’s vision is to transform presentations and meetings into fun and interactive experiences by making it easy to listen and to be heard. To achieve this vision, we must meet the demands of our current 200 million user-base, and scale to meet the needs of the next 200 million. The DevOps team at Mentimeter will enable our growing product department to work in a way that makes this possible.
If a presentation fails because of Mentimeter, we wouldn’t expect them to use our service again. Your main task as an SRE will be to work with other teams to improve their reliability strategy. You will collaborate a lot with other engineers as a sounding board, an advisor, a mentor, an incident handler, or be part of implementing things by pair programming.
You are continuously looking for bottlenecks in our infrastructure and suggesting ways to address them. Sometimes you might fix them by creating new tools, but not always. When operations take a turn for the worse, you will be a part of active incident resolution, and push for a long-term resolution by taking the lead in post-mortems.
For everything we do at Mentimeter, we strive to automate and simplify. We keep our platform advanced enough to support our main use cases while keeping its complexity and maintenance cost low. If there is an external provider or SaaS that provides a good solution, we tend to choose it over building one ourselves. We like to spend our time developing what matters, rather than what others have already made. For example, we currently prefer to use Heroku and Datadog rather than Kubernetes and Prometheus. We hope that you share this vision and help us to strike the right balance in these discussions going forward.
We believe that DevOps cannot be performed in a vacuum. The best ways to improve engineering culture are to spread knowledge and good practice through the organization, and to reduce work through automation. We are therefore looking for team members who are technical enough to automate processes where possible and passionate enough to demonstrate to others the value of their craft.
You will have a unique opportunity to shape our SRE strategy in the long run, helping us choose what technologies and structure to use as we continue to scale.
Skills & Requirements
We believe you have:
We believe that you have a few years of relevant working experience and an academic background, although not strictly required. It is good if you have used tools like Datadog or Sentry and if you have some fluency in Javascript. You might have thoughts around frontend monitoring or tooling. You should be an excellent communicator as part of the job is to enable others rather than solving the problems for them. You have a passion for software development, scalable architecture, and product building and at the same time, you like to help others grow and learn.
Not required:
You don’t have to know Swedish (we are an English-first organisation, everyday work is in English and the Mentimeter team currently boasts over 40 different nationalities!)
More about Mentimeter
Mentimeter is a product-first, tech-heavy, fast-growing, inclusive and profitable startup built by engineers. Back in 2014, we felt that boring and inefficient meetings had to go, so we decided to create a platform to change this. Eight years later, Mentimeter is recognized as the fastest-growing Swedish startup, with 200 million users and customers from over 200 countries; the journey has just begun.
Mentimeter is a high transaction system built in React, Ruby, Node and Go with a PostgreSQL database for persistence, Redis for caching and queuing, AWS Redshift for Business Intelligence, Cloudflare as a CDN, and WebSockets to enable a fast and interactive polling experience. We host on Heroku and use Github Actions and Concourse for CI. We monitor using Datadog.
Our core principles and basis for our culture:
Inclusiveness - transparency, equality and diversity
Work smart - good enough, but know when to excel
Professionalism - "the consultant mindset"
Be humble to other people’s work
Have fun



What we offer:
A diverse and inclusive work environment
Smart and driven colleagues
Leadership program (including external personal coach) for every team member
Continuous education to keep us state-of-the-art in how we innovate and build Mentimeter
A very healthy view on work life balance
A loved product used by more than 200 million people
A growing company with lots of career opportunities
Competitive compensation and benefits, including pension on ITP-level
Paid relocation to innovative places around the world (San Francisco, Barcelona, Lisbon, Palermo, Madrid). Optional, of course.
Read more about our benefits & perks here

Application:
Not sure you meet 100% of our qualifications? Please apply, anyway!
With your application, please include a thoughtful cover letter explaining why you would enjoy working in this role and why you’d like to work at Mentimeter and an up-to-date CV.
Our recruitment process consists of:
1. Introduction interview
Get to know us better and introduce yourself further.
2. Technical test
Show off your skills by conducting a technical test.
3. Competence interview
Meet the team and dive deeper into your background and knowledge.
4. Culture interview
Discuss our company culture and core values.
Please note: The order of steps 1 and 2 may vary.
We at Mentimeter believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users.