Sitel Copenhagen is looking for Swedish Speaking Customer Service Advisors

Do you speak Swedish fluently? Do you love exceeding customers’ expectations? Do you want to be part of a strong team at a dynamic workplace?
Then we have the role for you!
At Sitel in Copenhagen, we are currently looking for customer service advisors who are fluent in Swedish, and who are able and willing to do support on the best products within treatment of diabetes on behalf of our client – a global company who is leading in the diabetes health care industry.
Sitel Denmark is part of a global company that delivers customer service solutions on behalf of our clients. Globally, Sitel is highly awarded because of the exceptional customer service that we deliver and because of this, companies around the world continue to outsource their customer service centers to us. We believe our staff is our most important asset, which means that we take pride in finding the best, most talented, and driven employees who will make great colleagues.


About You
We are looking for the very best customer service talent to match our customers' expectations. Providing a first class service will always be at the forefront of who you are and what you do. If you possess the communication skills and have a great attitude to teamwork, we will teach you the rest!
You will have to deliver an exceptional support and service of the best diabetes health care products on the market over phone and email to product users who contact us with questions on function, handling orders, or any other enquiries.
The product range is versatile, always of impeccable quality, and is the result of relentless innovation with the sight of helping users be as healthy and living as good a life as possible. To complement the quality of the products, we have to ensure the service accompanied live up to the highest possible standards.


Primary Job Responsibilities
Among the benefits of working with us is a great social environment with an atmosphere of joy, pace and ambitions. Our office is nice and spacious with open working stations, and we provide all of our employees with health insurance, a great pension scheme as well as a free choice account. At Sitel, we also ensure that you develop yourself, and you will therefore be part of a team that prioritises your personal and professional development.


Workplace, Contact and Applying
The workplace is Sitel’s office in Copenhagen, Sluseholmen 2-4 in Copenhagen. Working hours on the Swedish line are Monday to Friday from 08:00-18:00 and we are looking to fill fulltime positions, which equals to 37 hours a week.
Salary is DKK 18.290 per month (SEK 25.275) and in addition, Sitel pays an amount that equals 7 % of the monthly salary to a Free Choice Account every month. Furthermore, Sitel pays the amount that equals 8 % of the monthly salary to a Pension Plan every month and as an employee, you pay 4 % yourself.
If you have any questions about the job and Sitel as a work place, feel free to direct them to Recruitment Specialist Helena Fjord at helena.fjord@sitel.com.