Skaderådgivare / Vehicle Damage Assessor

The Tesla Body Repair Program is seeking a Body Shop Vehicle Damage Assessor to work on one of the most progressive vehicle brands in the world.
This position will involve supporting the Body Repair Program in all aspects. If you are interested in becoming a part of a world class Bodyshop team supporting the latest EV technology, we are interested in hearing from you.
Our Vehicle Damage Assessor play an integral role within the Tesla Bodyshop. In this position, you will carry out estimates in a timely and accurate manner, take responsibility for managing invoices to ensure that the department meets its targets. In addition, you will make a direct impact on the profitability of the Bodyshop by using your in depth understanding of collision and body repair.


We Offer
• A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success
• The chance to work with the world’s most innovative products and technology
• Ongoing training and development to help you grow your skills and career
• A competitive compensation and benefits package
• A safe, clean and fun workplace

What You’ll Do
• Identify and record key vehicle specifications
• Build Repair Plans in accordance with Tesla specific repair procedures.
• Document all related or non-related damage to the vehicle
• Preparing detailed repair estimates and plans for damaged Tesla models in accordance with Tesla specific repair procedures and insurance partner
• Inspecting customer vehicles, maintaining, and executing a timely schedule before, during, and after completions of repairs
• Work closely with Senior Technicians in their work and through your assistance move towards more complicated tasks as a part of your development
• Establish and record vehicle occupancy at the time of the incident
• Follow health and safety guidelines
• Work within given time constraints
• Carry out Quality Checks to ensure repair work meets Tesla’s High Standards
• To carry out work in a manner compliant to EHS policies adhering to manufacturer and industry guidelines
• Liaising with insurance representatives to guarantee that repairs are authorized for claims and billing
• Booking in customers and keeping them constantly updated on vehicle progress
• Finalise repair order for invoicing and ensure timely delivery of vehicles
• Completing all estimates using the country specific estimating system (Audatex, Cabas, CCC One or DBS)


What You’ll Bring
• Previous experience as a Vehicle Damage Assessor within a Bodyshop environment
• Vocational training as a Bodyshop Technician is desirable
• Capable user of at least one estimating system, CCC One, Audatex, Cabas or DBS
• A good understanding of how estimates impact profitability
• Excellent verbal and written communication skills
• A clear understanding of health & safety and good housekeeping in the automotive environment.
• The ability to deliver the highest quality standard of repair every time.
• A good understanding of tools & equipment used for all Bodyshop processes.
• A valid driving licence


You are
• An extraordinary team player
• Well organised and able to think ahead with solutions to challenges
• Able to develop and mentor more junior employees in your field
• A fast learner and highly adaptable to working in an ever- changing environment
• Great with people! Our customer’s satisfaction is key, and you are expected to communicate with them and answer questions about the repair order whenever needed
• Highly motivated to join Tesla’s mission
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
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