Social and forward thinking IT Support Technician for Scania IT

Scania is currently undergoing an exciting transformation from a traditional truck manufacturer to a provider of complete sustainable transport solutions. IT is a crucial part of this transformation and Scania IT has embarked on a stimulating and challenging journey of change to contribute to the development of Scania's business.

Globalisation, digitalisation and mobility are examples of trends that are affecting our business environment. We are increasing our ability to make use of our information assets and utilize new technology. New possibilities enable us to share data with each other, apply machine learning and artificial intelligence.

The work environment at Scania’s IT Department is international and our employees are representing many different nationalities and countries. To this exciting and dynamic environment we are now looking for a new team member!

Are you that social IT support technician who is comfortable interacting with different stakeholders and can handle multiple tasks? Take a chance and send in your application!

Your responsibilities
As an IT support technician in Scania IT for R&D, you work on the edge between physical testing technology and traditional IT solutions. We are looking for someone who likes to be in the center of the action and can work hands-on with industrial hardware and applications that require configuration and support. You will be the SPOC (Single Point of Contact) for all communication with the R&D specialists and the involved Scania IT departments.

You will support the Scania R&D users and testing facilities with hands-on support. You are part of a group that provides technical support to both hardware (industrial PC’s and related equipment), local applications and operating systems. You will also work on IT infrastructure and manage security for production-related IT solutions at R&D in Södertälje. You are to ensure day-to-day operations, manage and solve incidents and help users to choose the right IT solutions. You will also do Installation, support, configuration, troubleshooting of hardware and local applications. Network patching and configuration are also a natural part of the job. Apart from the hands-on technical work, the work consists of;

• Participation in development projects
• Work with continuous process improvements together with the teams
• Provide the necessary administration to manage the IT solutions

Are you familiar with driving small technical projects, good at motivating people and managing requirements, then we are extra interested in hearing from you.

Who are you?
You are a structured, supportive person by nature, with a passion and understanding of end-users and their needs. Tech support, guiding users, and clear communication are something you find both inspiring and rewarding. You have a broad technical IT knowledge, You have a few years of relevant work experience and are committed to continuous improvements in your daily work.

You are service-minded and have a good ability to collaborate, and at the same time you enjoy working independently. As a person, you are also good at planning and structuring your work and know why that it’s important to think ahead and improve. You have the courage to challenge existing ways of working and being creative in how you test these ideas. Furthermore, we believe you;

• Have at least 3-4 years of previous work experience in hardware and application support, or any of the relevant areas mentioned above.
• Have an IT education or can show you have the acquired IT knowledge level through experience.
• Master English in both speaking and writing. Knowing Swedish is an advantage

What’s in it for you
Besides excellent coffee and amazing colleagues, we offer you a remarkable career and development opportunities. Other charming benefits that might give you an extra tickle are company car, performance bonuses, a pension plan, flexible working hours, lunch at reduced prices and much more. Scania has a flexible view and approach of the working place and focuses more on achievements.
If you live in Stockholm, we also offer a direct bus between Stockholm and Södertälje with Scania Jobexpress.

Although we are a competent and professional team, we do not take ourselves too seriously! With us you don’t need to put on a mask! Come as you are and be yourself!

We offer you a fun, interesting, challenging and developing journey together with engaged colleagues within IT and business. The work environment is international and your colleagues and stakeholders are representing different nationalities and companies. In this exciting and dynamic surrounding you can influence the future IT landscape within the TRATON organization.

For more information

Please contact Recruiting Manager Richard de Geus, richard.de.geus@scania.com or Talent Acquisition Specialist Anna Ekeroth, anna.ekeroth@scania.com. 

Kindly apply as soon as possible since selection and interviews might be held throughout the whole application period. Kindly note that a background check might be conducted for this position.

We are really looking forward to your application!

About Scania and IT @ Scania
Scania is a part of Traton Group and one of the world´s leading manufacturers of trucks and buses for heavy transport applications. Scania is also leading provider of industrial and marine engines. Service-related products account for a growing proportion of the company´s operations, assuring Scania customers of cost-effective transport solutions and maximum uptime. Scania also offers financial services. Scania’s IT organization is an integrated part of the company providing products and services to all business units worldwide. Based on extended Scania business knowledge and internal relations we balance in-house core competences and service production with services externally sourced and governed by us. We are approximately 1500 people and the majority is located in Södertalje.