Software Developer

- 5+ years of work experience as an application expert, designing the customer service solutions, analysing the requirements and testing.
- Have exposure to customer care solutions, specifically with chatbot and social media interactions. Any experience in customer intent driven care is considered as advantageous.
- Experience working with any SAAS platform, configuring, troubleshooting, and supporting end users.
- Knowledge of working with REST APIs
- Understanding of Azure cloud platform
- Experienced in machine learning application development, or at least interested in machine learning and data science
- Have a demonstrated history of working according to agile practices with knowledge of Scrum & SAFe . Previous experience as scrum master or professional scrum master certification is preferable.
- “You build it you run it” mindset
- Have experience working with Jira, ServiceNow etc
- Have a bachelor’s degree in Computer Science, Engineering, or related field


Personal Competences

- Ability to understand and analyze complex information and share it in effective and powerful communications
- Ability to understand people psychology and to connect to people to encourage new behaviours
- Ability to take responsibility, work proactively and continuously improve activities in complex, quickly transforming environments


Language skills - Which language is required and

- English, oral and written
- Swedish, oral and written is meriting


Location: Stockholm