Software Product Engineer - Car Service Operations

Who are we?
Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.
Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent.
We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future.

About us
The purpose, for Car Service Business, is to enable a hassle-free consumer experience and drive loyalty by delivering a personal, sustainable and safe service experience through high quality and cost-efficient premium service operations. The automotive industry is currently under-going a significant transformation driven by changing consumer behaviors, technology shifts and digitalization. Within the department Service Operations & Technology, we are applying our data driven strategy to prepare for direct consumer solutions and to move from reactive to proactive customer interactions.  

What you will do 
As a Software Product Engineer, you will be part of the Software Configuration and Release (SCAR) Team, within the Connected Workshop ART. 
You will have a key role in the software release process for aftermarket.
One of your main tasks will be securing the content and availability of software in VIDA (aftermarket tool used in the workshop) throughout projects and R&D´s software release cadence. Other important tasks are supporting, monitoring and mitigating customer impact when issues are being reported from the field.

You and your skills 
You have degree in Computer Engineering (or equivalent work life experience). You have senior SW configuration knowledge and installation knowledge of embedded systems. Excellent language skills in English, both in writing and speaking is imorporant and experience from Vehicle Electrical Architecture, Agile/SAFe and aftermarket are meritorious.
On a personal level 
As a person you are well structured with an analytic approach to your tasks.
You adapt easily to different situations and specific needs, are a team-player with a positive attitude and have excellent communication skills.  
Strong customer focus, courage, and an ability to balance stakeholders are also important competences in this role.
How to learn more and apply
For questions about the position please contact; 
Product Owner Jonathan Kullberg jonathan.kullberg@volvocars.com
Hiring Manager Anders Brenke anders.brenke@volvocars.com
For questions regarding the recruitment process, please contact Senior Recruiter Pedram Yousefi at Pedram.yousefi@volvocars.com
We want your application at the latest 2022-02-27
Please note, due to GDPR applications via email will not be accepted.