SOFTWARE SUPPORT SPECIALIST / TRAINER - PRE-SALE

With 1,600 employees, and more than 17,000 customers in over 100 countries around the world, Lectra is the world leader in providing a comprehensive range of high technology solutions and related services to the major industrial users of textiles, leather and other soft materials.Combining excellent knowledge of its customers' businesses with expertise in the management of their processes, today Lectra adds a new dimension to its technology offering with its PLM enterprise software for fashion and retailing.Please visit www.lectra.com for more information and discover our job opportunities.The Lectra Sweden team is looking for an enthusiastic: SOFTWARE SUPPORT SPECIALIST / TRAINER - PRE-SALES Mission Located in Borås (Sweden) and after a training period (both in Northern Europe and in France) during which you will gain all knowledge and competences on the Lectra offer and on our customers' industries, you will deliver training to customers on Lectra's software products and related processes.You will also: -Support the sales team -Participate in exhibitions and customer seminars -Be responsible for the sales of additional training to existing customers -Contact customers to resolve issues by phone, internet, e-mail, or on-site -Communicate with HQ support services and R&D to escalate major issues You will work closely together with the other services team members and with the sales account managers.Profile -Graduation certificate from a technical fashion school 5-7 years of experience in a pattern design, fashion design and/or garment product development position -You have good working knowledge of the production process (design, marker making, pattern making) within the apparel or upholstery industries.-Excellent communication and presentation skills -Customer oriented and willing to maximize the customer satisfaction -You are eager to transfer your knowledge on the products and have the teaching method to do so -Fluency in English is required Are you interested?If you are looking for an exciting opportunity to work in a fast moving, dynamic and multicultural environment, and if you like team spirit, please do not hesitate send your application and your salary expectations, directly to Lectra Benelux N.V.