Software Tester/QA with a focus on customer service solutions

About us:
DigitalTolk is a leading provider of interpretation services and language solutions that help people who do not speak the local language access vital community services. We are passionate about making a positive social impact and have a dynamic, inclusive work environment. Our "Internal User Squad" is now looking for a driven Software Tester/QA who wants to be part of our team and ensure that our internal systems and customer service solutions maintain the highest quality.
About the role:
In this role, you will be responsible for conducting both manual and automated testing to ensure high-quality deliveries of our internal systems. You will work closely with our development teams to continuously improve testing processes and ensure the quality of our solutions. Hard work and high commitment are essential for success in the role, and a key part of the job involves performing automated tests using Laravel Dusk and Selenium. Experience working in an AWS environment is a plus.
We are looking for someone who has:
At least 4 years of experience as a Software Tester or QA focusing on automated testing
At least 4 years of relevant higher education.
Extensive experience working with Laravel Dusk and Selenium
Essential experience testing applications for customer service solutions, customer support, and customer dialogue systems
Knowledge of Amazon Web Services (AWS) is a plus
It is important that you have worked in customer service, as a team leader or sales manager, and have tracked performance for customer service teams
A strong interest in test automation and quality assurance
Strong problem-solving skills and attention to detail
A passion for working in an organization that has a positive impact on people and society



What we offer:
An opportunity to contribute to positive social change
An inclusive and dynamic work environment
Opportunities to grow and develop with us



Application:
Please submit your application along with your CV as soon as possible. Applications will be reviewed on an ongoing basis.
More information
Start date: April 10