Solution Analyst – Translation & Localization

Company Description


The H&M group is on an exciting journey to meet and exceed our customers' expectations today, tomorrow and in the future. Rapid technological development and new customer behaviors are transforming the fashion retail industry. To cater the individual needs and desires of our millions of customers, Business Tech delivers technological solutions for the entire value chain for all our brands.
Would you like to work with commercial copy and translations to increase customer relevance in a global e-com landscape? Or in other words, do you have a genuine passion for e-com localization?
We are looking for a new team member to our Local Site Language team in the Customer Domain, supporting H&M Group with translations. Now we are starting up a new position, a Solution analyst (Business Expert in internal terms) that will drive and develop relevancy for our customers by implementing more languages. It is multi brand, cross functional and in a global context. Sound great right!




Job Description


In the context of great teamwork with other Business Tech teams and stakeholders at our brands you will drive localization, especially adding translations to our sites and applications. You will:
Be an expert on our translation flows, addressing User interface translations on site, translation of product information, how to conduct the translation of commercial copy in the most efficient way, making translation of SEO available cross functional for all brands, to mention a few.
Drive cross brand projects adding local languages to sites. Implement business changes, hold trainings, knowledge share and support our end users and other stakeholders in the organization with interest of our data.
Collaborating daily with stakeholders and other product teams at Business Tech to find the best solution for the need or opportunity we want to solve.

You will be part of an agile team that collaborates every day. We value our team’s autonomy to make things happen and you will be an important person for us to reach real customer value. We believe in working closely together with our end users and partners inside and outside the company.
We have a friendly, inclusive, and supportive atmosphere and laugh a lot. We like to create and experiment to find new paths and learn together.




Qualifications


• Minimum 5 years of experience in a similar role with extensive business knowledge and tech-understanding. Preferably experience from large agile organization.
• Experience of working with translations of; user interface copy, product marketing communication and/or other commercial communication such as SEO optimization at big scale.
• Knowledge in Terminology management, the process of providing guidance on word choice to authors and translators.
• Understanding of what it means to successfully communicate to a lot of stakeholders, internally and externally.
• Experience of driving complicated initiatives with a lot of dependencies and stakeholders.
• Academic degree in a relevant field.
• Ability to inspire and a curious mindset.
Do you think we are a match? We hope so!



Additional Information


This is a fulltime position with placement in Stockholm. We expect candidate to be present in Stockholm and be able to come to office 1-2 times a week.
We are doing on-going interviews and would like to close this process before Christmas break, so please apply ASAP. The selection process will involve HR, Business Tech leaders and senior stakeholders from relevant business functions.
We are on an exciting journey to meet and exceed our customers' expectations today, tomorrow and in the future. Rapid technological development and new customer behaviors are transforming the fashion retail industry. To cater the individual needs and desires of our millions of customers, Business Tech delivers technological solutions for the entire value chain for all our brands. The best ideas evolve when great minds with different perspectives get together. We’re all on the same team in a global environment and we learn from each other. There are endless opportunities to grow – your development is all up to you! We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. H&M Group – Business Tech.