Solution Architect

Welcome to Husqvarna Group. Our charm lies in being that small company - that has successfully grown big (but still, with that start-up feeling). Because, we're not just a workplace; we're a creative culture that embraces trying new things - and really enjoys the excitement of making them happen.
And now, we want you to be a part of it. Join us on a new journey - as we pioneer a brand new, global role as a Solution Architect in Telephony.
Here, you'll be at the forefront of innovation, part of a dynamic and dedicated team where collaboration thrives, and every day brings new opportunities to make a difference within Husqvarna Group.

About the role:
We're seeking a dedicated Solution Architect to work on a global scale, leading the charge in transforming our customers' telephony experience within the Microsoft Teams platform. In this key role, you'll be contributory in shaping tailored telephony solutions that seamlessly integrate with Teams, enabling businesses to thrive in the digital era.

Your Responsibilities:
As the primary link for our customers, you'll lead telephony implementations within Microsoft Teams. Your role involves actively collaborating with clients to understand their needs, current infrastructure, and telephony challenges. Drawing from customer interactions, you'll design customized telephony architectures that seamlessly integrate with Teams, leveraging various VoIP technologies and network infrastructures. Once the solution is designed, you'll oversee its implementation to ensure efficient and reliable telephony integration.
Additionally, you'll continuously optimize the solution - to enhance performance and user experience.
Your expertise will be instrumental in providing technical support and guidance to both internal teams and customers throughout the project lifecycle. This may include troubleshooting technical issues, offering best practice advice, and conducting training sessions for users and administrators.

About you:
Comprehensive knowledge of the Microsoft Teams platform and its telephony integrations.
Experience in designing and implementing telephony architectures.
Strong understanding of VoIP technologies and cloud-based communication solutions.
You speak both Swedish and English (additional language skills considered a plus).
Having relevant Microsoft Communication/Telephony certifications is a big plus!
Experience from classic PBX telephony solutions is considered a merit.



You understand the importance of communication, bridging technical language to diverse audiences. Your talent for problem-solving and analytical prowess drives you forward, turning challenges into opportunities.

Location
Preferred locations for this position are in Sweden (Huskvarna, Jonsered or Stockholm). But, with our hybrid working environment, you'll have the flexibility to work both onsite and remote. We meet in the office 2-3 days a week.


About Husqvarna Group:
Husqvarna Group is the world’s largest producer of outdoor power products including robotic lawn mowers, garden tractors, chainsaws and trimmers. The Group is also the European leader in consumer watering products and one of the world leaders in cutting equipment and diamond tools for the construction and stone industries. The Group’s products and solutions are sold via dealers and retailers to both consumers and professional users in more than 100 countries. The head office is located in Stockholm, Sweden, and the share is listed on NASDAQ OMX Stockholm Exchange.