Solution Architect

The Company and Vision
At APSIS, we imagine a world where nobody gets a single spam message ever again.
Our vision is to help our customers communicate better with their users by allowing them to use their customer data more effectively. To reduce noise through better and more specific targeting; to add relevance by making each message personally tailored; to send the right message on the right channel at the right time and nothing else, so that we as consumers get a better experience in our inboxes. 
For this we are building a next-generation platform that aims to find the sweet spot between a Customer Data Platform (CDP) and a full-featured Marketing Platform. We call it APSIS One.
To get maximum value from APSIS One, our customers often need to integrate their own systems, or other 3rd party systems, with ours. A lot of high-impact decisions on how that is done are taken early in the customer’s lifecycle. To ensure the best possible usage of our platform we offer customers support during this process, primarily through our consulting department; but in particularly complex cases we engage our most experienced Solution Architects, who are part of the development organisation.
The Role
As a Solution Architect at APSIS R&D, you are one of the most senior members of our development organisation and you will know the APSIS One platform as well as anyone in the company. Your job is to use that knowledge to support our Professional Services teams with validation of customer solutions, and sometimes to take ownership of a customer solution design and implementation process yourself and lead them through the entire process, by ensuring the data they have is correctly formatted and imported into One, that any integrations are set up in a robust and future-proof manner, that their technical and business stakeholders are well introduced to how they can best use APSIS One.
Typical tasks will include
Pre-sales and solutions engineering support
As the Apsis One platform sometimes calls for in-depth technical support during sales and onboarding processes. As a senior member of R&D, you can answer almost any such question -- or dig out the answer by talking to the right development teams, without disrupting their work.
Solution architecture
You will sometimes take lead on a customer case yourself, and work together with Sales, PS and the customer business and technical stakeholders to come up with the ideal solution for their requirements.
This involves managing and leading workshops and meetings with both internal and customer participants, extracting the key design information, then working with PS and R&D to architect the solution
Training & education
Externally and internally, build knowledge about the platform and how to best use it
Customer voice
Bring back customer feedback and needs to our tech departments, spread awareness and understanding of customer realities in R&D.

 
The requirements
To succeed in this role, having the right personality is key. The role will require
Architectural experience from software development or similar complex systems engineering
Professional experience from software development at senior level, including familiarity with databases and database design, application design and development, web development, distributed systems engineering, APIs and integrations.
Experience with customer data software systems: CRMs, Web servers and content management systems, Digital Marketing Platforms, BI and Analytics systems, etc.
Experience with system integration in complex IT environments
A solutions-oriented mindset, always keeping focus on how to improve and solve issues, and how to contribute personally to this
Customer-centric thinking with the ability to act as a bridge between commercial stakeholders (sometimes even customers) and our technical organisation.
Structured and organisational, with ability to juggle many tasks in parallel, and ability to respond to changes in priorities or pick up new tasks on the spot in an agile manner
MSc or equivalent technical education, or equivalent work experience
Familiarity with distributed software -- both in terms of facilitating collaboration between distributed dev teams, and distributed software architectures involving many systems and data sources
Familiarity with cloud hosting and DevOps philosophy



How to apply


Please apply by providing your CV and a brief motivation letter as soon as possible. We will hire as soon as we find the right person.
Do you have questions about this position? Please contact HR at hr@apsis.com


About us
At APSIS, we believe in enabling great marketing for our customers. As the leading provider of marketing solutions in the Nordics, our goal is to enable and simplify the workloads of our many global clients every day. We do this by creating simple yet scalable tools within digital marketing, including data management, targeted emails, lead management and e-commerce recovery. At the end of the day, it all comes down to one thing: our clients’ marketing success is our success. And we’re proud to be there for them, every step of the way. ...Intrigued? Find out more at apsis.com